[Hiring] Field Service Technician @Danaher Corporation

Role Description

The Field Service Technician is responsible for providing installation support, maintenance, and repair on 2-3 groups of mechanical, electro-mechanical, electronic and optical (basic) instruments and keep customers satisfaction.

This position reports to the Service Manager Latam and is part of the Service Department located in São Paulo/Capital and will be remote and cover Latam region.

In this role, you will be responsible for, but not limited to:

• Provide installation support, field actions, maintenance, and repair on 2-3 groups of mechanical, electro-mechanical, electronic and optical (basic) instruments.
• Control the spare parts under own responsibility to maximize customer uptime and field service-related metrics.
• Provide other technical support as requested, for sales, application and quality, in order to contribute to company in achieving strategic goals and financial targets, by providing excellent field services to customers.
• Conduct, understand complex system operation, documents and troubleshooting and documenting according to local and Leica policies in a timely manner.

Qualifications

• Bachelor’s or Technical Degree.
• Experience working with medical devices (primarily segment), life science and industry experience will be considered a plus.
• Strong technical acumen – analytical with the ability to understand complex system operation, documents and troubleshooting.
• Language: Portuguese & English (Advanced) - mandatory; Spanish (Intermediate) - desirable.

Requirements

• Ability to travel >80%, occasional overnight travel, must maintain flexible schedule, often with short notice.
• Occasional international travel may be required for attending customers and/or participating in trainings.
• Must have a valid driver’s license with an acceptable driving record, valid passport and ability to travel to Europe and USA.
• Ability to lift, move or carry equipment.

Company Description

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.