[Hiring] Property Management & Operations Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A New York-based real estate professional operating a property management and operations business is seeking a highly organized Business Support VA to assist with the day-to-day administration of her property portfolio.

The VA will help:

• Coordinate tenant work orders
• Communicate with vendors and contractors
• Organize leases, deeds, property files, violations, and inspection notices
• Maintain important court and legal dates
• Provide basic QuickBooks Online support

The client operates in a fast-paced environment and needs someone who can manage multiple properties, tenants, vendors, deadlines, and administrative priorities.

Scope of Services

• Property Management & Tenant Support
  • Assist with day-to-day administrative support across the client’s property portfolio
  • Monitor and organize tenant requests and property-related issues
  • Help transition tenants into the client’s property management system and work-order process
  • Track open work orders and ensure requests continue moving toward resolution
  • Maintain organized records of tenant communications, property activity, and outstanding items
  • Escalate urgent or sensitive tenant matters to the client when necessary
• Work Order & Vendor Coordination
  • Coordinate work orders between tenants, contractors, vendors, and the client
  • Send contractors and vendors the information needed to complete assigned work
  • Follow up on scheduling, completion status, receipts, and supporting documentation
  • Track unresolved maintenance items and outstanding vendor responses
  • Keep the client informed of important issues or delays
• Legal & Court Administrative Support
  • Maintain calendars for court appearances, eviction-related dates, hearings, and other legal deadlines
  • Track case-related administrative information provided by the client or attorney
  • Organize judgments, notices, violations, inspections, and other property-related legal correspondence
  • Coordinate routine information and documentation with the client’s attorneys
  • Maintain organized legal and property files
  • Escalate legal questions and decisions to the client or attorney
• Property Files & Document Management
  • Organize leases, deeds, property records, receipts, notices, and other documentation
  • Maintain consistent digital filing systems across properties
  • Process scanned mail and electronically received documents
  • Properly label and organize violations, inspection notices, legal correspondence, and other incoming documents
  • Help transition paper-based processes into organized digital workflows
  • Ensure important documents and deadlines are not overlooked
• QuickBooks & Expense Tracking
  • Enter property-related transactions into QuickBooks Online
  • Track expenses by the appropriate property or bank account
  • Maintain organized receipts and supporting documentation
  • Assist with basic reconciliation when comfortable and qualified
  • Prepare organized financial records for the client’s accountant when more advanced accounting work is required
• Administrative & Operations Support
  • Assist with email, scheduling, follow-up, and recurring operational tasks
  • Maintain task lists and important deadlines across the portfolio
  • Help create and follow repeatable workflows for recurring property management responsibilities
  • Provide organized updates on outstanding work orders, legal dates, vendor items, and administrative priorities
  • Take on additional operational responsibilities as the client’s systems and team continue to develop

Qualifications

• Property management, real estate operations, legal administrative, or comparable business support experience required
• Strong written and verbal English communication required
• Strong document organization and file-management skills required
• Experience managing deadlines, calendars, and follow-up required
• Ability to work accurately in a fast-paced environment required
• Strong attention to detail and independent follow-through required
• Property management or real estate operations experience strongly preferred
• Legal administrative experience involving real estate, landlord-tenant matters, evictions, court processes, or property-related legal work strongly preferred
• Experience coordinating tenants, vendors, contractors, or work orders strongly preferred
• QuickBooks Online experience preferred (Training Provided)
• Basic bookkeeping or transaction-entry experience preferred
• New York real estate or property management experience a plus

Benefits

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!

Work Schedule

• Contracted Hours per Week: 36 Hours
• Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
• Daily Working Time: Monday through Thursday, 9 AM–5 PM, and Friday, 9 AM–1 PM EST

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement