[Hiring] Field Service Engineer @Veolia Environnement SA
Mar 22, 2025 - Veolia Environnement SA is hiring a remote Field Service Engineer. đź’¸ Salary: unspecified. đź“ŤLocation: Switzerland.
Role Description
As a Field Service Engineer based in the Lausanne area, you'll:
- Lead and execute installations and validations of cutting-edge Sievers analyzers
- Conduct precise maintenance and calibration at customer sites
- Perform timely repairs and on-call duty for urgent requests
- Manage technical documentation and customer relations
- Provide expert technical support
- Train and mentor new team members
A typical week as a Field Service Engineer involves:
- Monday morning administrative tasks like email management and shipment tracking
- Traveling to customer sites performing maintenance and repairs
- Sending service protocols to customers after on-site work
- Providing phone support for minor troubleshooting
- Planning future service visits and coordinating necessary parts shipments
- Regular team meetings to discuss ongoing projects and support needs
- Fridays often dedicated to home office work, completing administrative tasks, finishing training, or handling last-minute repair requests
The role combines technical hands-on work, customer service, planning, and administrative responsibilities.
Qualifications
- Valid Swiss work permit
- Engineering, chemistry, or laboratory background
- Fluency in English and French
- Valid driving license (B)
- TOC analyzer experience
- Laboratory equipment troubleshooting skills
Requirements
- German language skills (preferred)
- Leadership experience (preferred)
- Pharmaceutical industry knowledge (preferred)
- Salesforce proficiency (preferred)
- GMP knowledge (preferred)
- Residence in/around Lausanne area (preferred)
Benefits
- Freedom to manage your own schedule
- Mix of field work and remote support
- Small but very effective teams of up to 7 persons and International collaboration opportunities
- Direct impact on pharmaceutical quality control
- Continuous learning and growth through our outstanding mentoring program designed to support your professional development
- Flat organizational structure with direct reporting to DACH Field Service Manager
- Defined KPIs for successful and directional improvement (Customer Satisfaction, Utilization, Capacity, timely admin work, etc.)
- Building a partnership with our customers
Career Development
- Start as a Field Service Engineer and work your way up to Team lead (technical or managerial direction)
- Involvement on possible small assignments and project work
- Regular certifications on our instrument and training classes
Expectations
- Fast and dedicated approach to learn the necessary skills
- Willing to step up to lead people
- Ready to work on smaller projects and assignments beside field work
- Open mindset in problem solving and outside the box thinking
Why You'll Love Working Here
- Personalized mentoring from experienced engineers
- Genuine work-life balance
- Comprehensive trainings for our analyzers
- Inclusive, diverse workplace
- Data-driven growth opportunities
- Flexible scheduling
- Employee wellbeing focus
- Opportunity to leave a footprint in the company
Additional Information
We believe happy employees create exceptional results. That's why we invest heavily in your development, comfort, and success. At Veolia, you're not just filling a position - you're joining a movement toward environmental sustainability while building a rewarding career.
Veolia embraces diversity and evaluates all applications without discrimination. Ready to make an impact? Join our team and help shape the future of environmental solutions!
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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| đź“Ť | Be aware of the location restriction for this remote position: Switzerland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
Switzerland
|
|
Job Type
full-time
|
Posted
Mar 22, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Switzerland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
