[Hiring] Field Engineer @Duna

Role Description

What you’ll be doing in this role:

• Work closely with customers to help them successfully implement and use Duna’s product
• Act as the technical point of contact for integrations, onboarding, and product rollouts
• Technically scope requirements early in the implementation process
• Troubleshoot implementation issues and guide customers toward scalable solutions
• Collaborate closely with product, engineering, and growth to improve implementation flows and customer experience
• Help shape how Duna works with customers by improving documentation, tooling, and processes

Qualifications

• Comfortable working at the intersection of technology, product, and customers
• Clear communicator who enjoys explaining complex ideas in simple, human terms
• Strong problem solver who stays calm in ambiguous or fast-moving situations
• Systems thinker — you understand how customer decisions impact the product and vice versa
• Familiarity with modern web technologies or technical integrations is a plus, but not required

Requirements

• Our current stack includes Node.js + TypeScript, React, Event Sourcing, Express, Postgres, RabbitMQ, Kubernetes, and AWS

Benefits

• Remote-first, fast-moving team of builders
• Exceptional people who love to create, build, and ship
• Highly value curiosity, authenticity, and kindness