[Hiring] Field Applications Scientist, Immunoassay Specialist @Bio-Techne

Role Description

We are currently seeking an outstanding Field Applications Scientist, Immunoassay Specialist based in Greater Minneapolis, Chicago, or Texas to provide exceptional sales and customer support for our revolutionary immunoassay analysis instrumentation and assays. The candidate will be a key member of a team of Field Applications Scientists, responsible for providing pre- and post-sales assay development and technical support for several product families, including Simple Plex Ella and Luminex platforms.

• Provide customer assistance on detailed or complex questions regarding our immunoassay platform, including assay design and planning, correlation and bridging between platforms, and data interpretation.
• Present scientific seminars to prospects and assist with pre-sales opportunities by carrying out evaluations at prospect sites.
• Attend, present, and interact with customers at scientific meetings, conferences, and tradeshows.
• Provide feedback and updates to other team members (including sales, marketing, and PM teams).
• Serve as a subject matter expert for immunoassays and stay current on the science and workflows within immunoassay fields.
• Collaborate with global FAS teams to help train peers and synergize on resources.
• Empower scientists by training and supporting them on instrument use, assay development, and data analysis for Luminex & Ella instruments and software.
• Develop and nurture positive relationships with customers and internal teams in assigned territory.
• Foster increased product usage, support sales efforts through technical presentations, product demonstrations, and participation at vendor shows.
• Accompany Sales Representatives in customer laboratories to provide technical and applications expertise.
• Provide post-sales assay development and troubleshooting support for customers in-person, virtually, and via phone and email.
• Travel to customer laboratories to provide support.
• Contribute customer feedback to marketing, product development, and software teams.
• Assist in creation and review of technical literature and training resources.
• Create and maintain customer support information using our CRM (SalesForce).
• Communicate effectively with customers and team members.

Qualifications

• Minimum BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology, or a related life science field. MS/PhD and Field Applications Scientist experience is preferred.
• Minimum 5 years hands-on experience with immunoassays is required.

Requirements

• Display a thorough understanding of the principles of immunoassays and their applicability in different research fields.
• Independently execute assay and reagent troubleshooting, optimization, and validation experiments.
• Excellent oral and written communication skills, including presentation and training styles.
• Substantial knowledge of current scientific literature and life science methods and applications.
• Proven record working efficiently both in a team environment and independently; previous experience providing Field Applications/Technical support is a plus.
• Ability to multi-task and prioritize is required.
• Excellent time management, organizational, verbal, and written communication skills.
• Experience in training and teaching.
• Ability to travel 50% of the time.

Benefits

• Competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
• 401k plans, employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
• Career development through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
• Employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
• Accrued leave policy with paid holidays, paid time off, and paid parental leave.
• Culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.