[Hiring] Field Application Scientist @Atrandi Biosciences

Role Description

Remote, U.S. West Coast; California preferred | Full-time

Reports to: Head of the Global FAS Program

Help researchers turn innovative single-cell technologies into successful experiments.

Atrandi Biosciences pioneers droplet- and semi-permeable capsule (SPC) microcompartment-based technologies for single-cell research. SPCs encapsulate individual cells within a porous shell that retains cells and larger biological molecules while allowing appropriately sized reagents to pass through. This enables sequential processing within the same compartment, supporting flexible single-cell omics workflows.

We are seeking an experienced Field Application Scientist to guide customers from initial technical evaluation through hands-on training, successful experiments and continued adoption. You will help researchers select appropriate workflows, generate high-quality data and resolve technical challenges.

Working closely with our sales, support, product and R&D teams, you will support direct customers and distributor partners. Your primary goal will be to accelerate customer adoption and experimental success while contributing to effective, scalable scientific support.

Requirements

• Support pre-sales evaluations:
• Understand customers’ research goals, recommend suitable workflows, and deliver technical presentations and product demonstrations in partnership with sales.
• Train and onboard customers:
• Deliver on-site and remote training that helps users operate instruments and perform supported applications confidently.
• Guide experimental success:
• Advise on experimental design, sample preparation, single-cell workflows, library preparation, sequencing requirements and data quality assessment.
• Resolve technical issues:
• Investigate sample, assay, workflow and instrument problems, communicate practical next steps, and coordinate complex escalations with internal specialists.
• Develop scientific resources:
• Create and improve technical presentations, product and onboarding materials, user guides and application notes.
• Support partners and new applications:
• Provide scientific guidance to customers and distributor partners across assigned territories, including support for product launches and early-access programs.
• Build scientific relationships:
• Engage researchers, core facilities and key opinion leaders through consultations, seminars and scientific events.
• Improve the customer experience:
• Maintain accurate customer and support records, follow issues through resolution, and share actionable feedback with product and R&D teams.