[Hiring] Executive Director/Vice President, General Partner @Thermo Fisher Scientific

Role Description

As the Executive Director/Vice President General Partner, you will be accountable for the strategic direction across assigned developing partnership account(s) working closely with a commercial Group Leader to focus on accelerating the growth and expanding the relationship of these biopharmaceutical customers into strategic partnership accounts. This role will provide consultation, direction, and leadership to functional leads and employees to ensure commercial growth, delivery excellence and consistency, quality, innovation and learning across the portfolio of work and be accountable for achievement of operational, commercial and financial targets. Provides an executive interface with the client and with other departments internally on all aspects of assigned partnership account(s).

You will enable our customers to make the world healthier, cleaner and safer by helping our clients and sponsors to understand how our clinical development service offering enables them to deliver life-changing therapies to their patients more quickly. This opportunity is for future business needs.

What will you do:

• Relationship Management:
  • Cultivate and expand deep relationships at the highest levels within the account.
  • Establish and grow customer loyalty and Customer Delight.
  • Drive engagement between Executive Sponsor and other senior executives.
  • Make connections and identify new account areas for potential footprint expansion.
  • Build and strengthen client advocacy and engagement at the highest account organizational levels.
  • Establish robust CRG stakeholder management across all business units.
• Account Ownership:
  • Drive team to achieve target within CDSD and all CRG business units.
  • Expand existing commercial presence to grow account into strategic partner.
  • Central point of contact for internal and external communication across all CRG.
  • Proactively engage and drive internal stakeholders across the TMO organization.
  • Coaches team and is actively involved on proposals and bid defenses.
  • Develop and maintain active account plan and demonstrate progress against planned strategies.
  • Proactively solicit feedback from internal and external stakeholders.
• Develops Growth Strategies:
  • Identifies key areas of strategic expansion within account.
  • Collaborates with therapeutic unit leadership to develop strategies.
  • Develops innovative commercial solutions and proactively presents to customer.
  • Proactively identify and address financial, operational, relationship and quality concerns.
  • Develops strong working relationships with internal operational, commercial and finance partners.
  • Prioritize top revenue generation and maximize to increase market penetration.
• Operational quality and efficiency:
  • Enterprise champion collaborating effectively with direct reports and operational colleagues.
  • Coach Dev Ops and others to proactively address potential challenges.
  • Drive incumbency on account.
• Innovation:
  • Leverage collective relationship to identify customer needs to inform innovation.
  • Demonstrates a deep understanding of the client’s market position, needs, and competitive landscape.
  • Deeply understand industry trends to inform clients.
• Team Management:
  • Recruit, train, and manage the high-performing account team.
  • Foster a collaborative and motivated environment focused on accountability for results.
  • Ensure consistent delivery for each business development representative.
  • Correctly use Salesforce and enforce all sales administrative tasks.

Qualifications

• A bachelor’s degree in business administration, sales, or a related field; MBA or advanced degree preferred.
• 15+ years of experience in a CRO, Pharmaceutical or Medical Device sales industry.
• 5+ years of sales or general management experience.
• Proven sales history with breadth of global responsibility and account management.

Requirements

• Demonstrated success in a similar commercial leadership role.
• In-depth knowledge of the CRO industry and clinical trial processes.
• Proven ability to build and develop high performing teams.
• Excellent leadership and communication skills.
• Ability to apply critical and analytical thinking and business acumen.
• Ability to create constructive tension with customers.
• Understanding of management, planning, organizing and resourcing skills.
• Ability to handle complex situations and multiple responsibilities simultaneously.
• Demonstrated analytical skills with the ability to judge situations accurately.
• Ability to quickly and effectively build credibility and strong relationships.
• Strategic thinker with ability to uncover and understand customer needs.
• Must demonstrate the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement.

Benefits

• A choice of national medical and dental plans, and a national vision plan.
• Employee assistance and family support programs.
• At least 120 hours paid time off (PTO) and 10 paid holidays annually.
• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave).
• Accident and life insurance, and short- and long-term disability.
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan.
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount.