[Hiring] Events Associate @ServiceTitan

Role Description

ServiceTitan is seeking an Events Associate to provide comprehensive support across various event types, including tradeshows, field marketing events, and customer programs. Reporting directly to the Senior Manager of Events, the Event Associate will play a key role in supporting the planning and execution of our event programs. This position entails assisting in the coordination and organization of a wide range of events to ensure their successful implementation.

The ideal candidate should possess energy, creativity, resourcefulness, exceptional organizational skills, and a strong interest in establishing a career in events that contribute value to customers, impact pipelines, and foster brand affinity.

What you’ll do:

• Execute logistical and coordination tasks for the trade shows and events that the company participates in, encompassing responsibilities such as registrations, booth orders, resource allocation, vendor interactions, and additional related duties.
• Oversee all aspects of departmental swag and show supplies, assuming a leadership role in orders, inventory management, and shipping and receiving logistics.
• Take ownership of and oversee event software utilization, including but not limited to Salesforce, Tableau, Airtable, Captello, and Cvent, ensuring effective management and responsible operation of these platforms.
• Play a pivotal role in our flagship event by independently managing projects that are directly related to our User Conference, Pantheon.
• Providing extensive support to the Events department, encompassing responsibilities such as expense management, diligently tracking budgets and undertaking various event-related projects.

Qualifications

• At least 2 years of experience in event management and/or production.
• Collaborative team-player with a customer-service mindset and high energy.
• Exceptional communication skills combined with strong organizational capabilities.
• Proficiency in strategic thinking, quick problem-solving, and generating creative ideas.
• Tech-savvy with a goal-driven attitude.
• Meticulous attention to detail and a disciplined approach to project management.
• Self-motivated and confident in taking ownership of responsibilities.
• Comfortable operating in a fast-paced, startup environment.
• Willingness to engage in physical tasks typical of event roles, such as setting up booths, moving supplies, etc.
• Engaging interpersonal skills, capable of connecting with diverse individuals.
• Demonstrates resourcefulness in addressing challenges and finding solutions.

Benefits

• Flextime, recognition, and support for autonomous work.
• Flexible time off with ample learning and development opportunities to continue growing your career.
• Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
• Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement.
• On-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.