[Hiring] Epic Provisioning Analyst @S3

Role Description

This position will be a member of the Identity and Access Management team - Epic Provisioning team, which is the gatekeeper for the Identity Management system, creating Epic accounts and user provisioning in accordance with Epic Security policies. The position requires an in-depth understanding of access processes and procedures and the ability to apply that understanding to support Epic that directly benefits patient care and/or business functions.

• Responsible for user access management, user provisioning, de-provisioning, and troubleshooting user issues and maintenance in accordance with the controls that govern Identity Access and Management.
• Acts as customer liaison, working with end-users or business contacts to understand their access/security needs and communicate the requirements and timelines.
• Responsible for Epic provisioning/security related tasks.
• Performs tasks for security initiatives while adhering to Epic security policies and procedures. Assumes responsibility for keeping informed about changes in policies and procedures.
• Research, analyze, and provide solutions to routine access issues with general direction from supervisor.
• Collaborates with Identity and Access Management team to ensure that access management is working within the established security guidelines and is in adherence with the policies/procedures.
• Ensures Epic training is completed and required approvals when needed are obtained before granting user access to Epic.
• Identify and implement improvements for efficiency and enhanced security for work processes with general direction from supervisor/manager.
• Working knowledge of Data Courier.
• 24/7 on support call.

Qualifications

• Minimum of one (1) year direct Epic work experience preferred.
• Good written and verbal communication skills.
• Excellent interpersonal skills.
• Good customer service skills.
• Ability to manage multiple tasks.

Requirements

• Associates degree or equivalent in related field or two (2) years related work experience required.

Certifications/Licensures Required

• Epic ‘Security Coordinator Certification’ preferred.