[Hiring] EPIC PB/PB CLAIMS SOLUTIONS ANALYST @OCHIN

Role Description

The Epic Solutions Analyst PB/PB Claims Maintenance supports OCHIN’s mission by leveraging deep technical expertise, strong problem-solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non-technical stakeholders to bridge the gap between technology and organizational goals.

Essential Duties

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction.
• Collaborate across departments to support project implementations and address member maintenance issues.
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams.
• Skill development and competency growth in technical design, analysis, and system enhancements.
• Other duties as assigned.

Qualifications

• Must have certification/proficiency in one of the following: Epic Resolute PB or PB Claims; certification or proficiency in both is highly desired.
• At least 5 years of experience as an Epic Resolute PB/PB Claims Applications Analyst, with ideally a minimum of 3 years of experience in Epic PB module build.
• Strong communication skills – able to communicate with both application and technical team members, as well as end users.
• Consistently acts with integrity and accountability.
• Process and detail-oriented, with a strong focus on data-driven decision making.
• Proactive, self-motivated, and solution oriented.

Requirements

• Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment.
• The assessment gives insights into how your strengths, preferences, and work style align with OCHIN's nine core competencies.

Benefits

• OCHIN uses broadened pay bands to support equitable and market-aligned compensation practices.
• The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Work Location and Travel Requirements

• OCHIN is a 100% remote organization with no physical corporate office location.
• Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations.
• Ability to work independently and efficiently from a home office environment.
• High Speed Internet Service is required.
• It is a requirement that employees work in a distraction-free workplace.
• Travel may be required nationally for on-site Go Live support based on business requirements for OCHIN.

COVID-19 Vaccination Requirement

• OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine.
• All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Authorization

• Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.
• This position is not eligible for employment visa sponsorship now or in the future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.