[Hiring] Epic Interface Analyst @Phelps Health

Role Description

The Interface Systems Analyst is responsible for the functional analysis, design, implementation, and maintenance of software application interfaces used at Phelps Health. This position includes working as the liaison between Phelps Health departments regarding application interface issues and application software vendors, all edits and errors associated with each interface, technical and application troubleshooting, and quality assurance and documentation. Collaborates closely with the Epic team when working with any Epic applications.

• Works under the direction of the Applications and Interface Manager to daily monitor and maintain the functions of interfaces.
• Acquires a working knowledge and understanding of healthcare organization third party applications and other healthcare information systems to evaluate the functioning of interfaces and applications.
• Assists with integration of applications with other applications.
• Monitors when system application upgrades are available and coordinates these upgrades to existing systems.
• Collaborates with application end users and project management to identify interface requirements, map data elements, and perform interface configuration and data setup, and conduct testing and validation.
• Manages and communicates technical timelines (e.g. design, build, testing) to the project management.
• Executes task assignments within established timeframes and complies with requirements for status reporting and documentation.
• Manages multiple issues across multiple projects and works with management to understand priorities for resolution.
• Clearly documents necessary features to facilitate communication to other team members regarding interfaces.
• Supports ongoing efforts to preserve accuracy and integrity of data.
• Recommends processes to protect critical data from loss, contingency plans for applications, and revisions to application recovery procedures.
• Participates in Applications and Analytics departmental around the clock application support to resolve any problems occurring during or after normal working hours.
• Adheres to policies and procedures defined in Phelps Health manuals.
• Complies with regulatory agency standards and Phelps Health quality assurance standards in providing application and interface support.
• Participates in ongoing education concerning information technologies and their utilization in a health care environment.

Qualifications

• Associates degree or equivalent experience in Computer Science, Information Systems, or a related discipline required.
• Bachelor’s degree preferred.
• Two years of experience in System Analysis in a Healthcare setting.
• Leadership, mentoring, and project management experience is preferred.
• Understanding of Windows operating systems, HL7 interface, SQL, Databases, Scripting, and Microsoft Office Suite programs (Excel, Visio, PowerPoint, and Word).
• Epic Bridges Certification.

Requirements

• Considerable mental concentration required to complete largely variable duties.
• Ability to manage multiple tasks and deadlines with frequent interruptions.
• Standing, walking, and sitting required.
• Light lifting (25lbs/12kg) rarely required.

Working Conditions

• Standard office conditions; well lighted, climate controlled area.
• Constant noise from fans and printers for extended periods.
• Will spend a great deal of time using computers with possible visual or muscular discomfort.
• Potential exposure to infectious diseases.
• Will occasionally be in patient care areas supporting end users.

Benefits

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.