[Hiring] Epic Bridges Analyst @Shrive Technologies LLC

Role Description

This is a remote position.

Qualifications

• Epic Bridges Certification – Mandatory.
• 4–8+ years of experience in healthcare IT/EHR interface support.
• Strong hands-on experience with Epic Bridges.
• Strong knowledge of HL7 standards and healthcare interfaces.
• Experience supporting Epic production environments.
• Experience troubleshooting ADT, ORU, ORM, SIU, DFT and other HL7 messages.
• Experience with an interface engine such as Rhapsody, Cloverleaf, Mirth, or equivalent.
• Strong analytical and problem-solving skills.
• Experience with incident, problem, and change management.
• Ability to provide on-call/24x7 production support.

Requirements

• Epic Interconnect experience.
• Experience with Epic application integrations and downstream systems.
• Experience with SFTP/FTPS and secure file transfer.
• Experience with healthcare interoperability standards.
• Experience with cloud-based integration environments.
• ITIL certification or equivalent service-management experience.

Benefits

• Own complex and recurring production issues.
• Perform advanced root-cause analysis.
• Identify systemic issues and recommend permanent fixes.
• Lead technical troubleshooting during major incidents.
• Mentor L2 analysts.
• Review and approve technical solutions and interface changes.
• Partner with architecture/application teams for complex integration issues.