[Hiring] Epic Application Analyst Sr @Advocate Health

Role Description

Designs and develops technical and/or non-technical solutions to moderate to complex business needs and changes by:

• Gathering, compiling, and reviewing information and data.
• Examining and evaluating existing systems and procedures.
• Identifying alternate courses of action.
• Developing tools and/or improvements using existing software packages.
• Coordinating the development and implementation of new functionality and applications with users and IT staff.

Assists with conversion and operational support planning activities and tasks of multiple simultaneous projects. Manages training when applicable.

Identifies how requirements and designs will affect multiple application areas (including Epic and all 3rd party applications) and recommends solutions for those areas to comply with strategic direction. Acts independently, fully understanding client business requirements, offers effective alternatives, and works as an integration point to ensure multiple design teams are not in conflict.

Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Performs and assists other team members in the analysis, design, configuration, testing, and maintenance functions. Acts as a resource for assigned applications. Supports and troubleshoots as needed. Responds to user calls as necessary.

Effectively communicates with users addressing certain aspects of complex project requirements such as:

• Specifications definition/review.
• Impact monitoring.
• User updates.
• Training.
• Needs definition and related support.

Serves as a liaison between the business community and the IT organization to provide technical solutions to meet user needs. Possesses expertise in the clinical service lines business unit plus an understanding of the IT organization's systems and capabilities. Negotiates agreements and commitments by facilitating communication between clinical service lines, business units, and IT from initial requirements to solutions.

Serves as an experienced IT advisor providing users a better understanding of the Epic platform and other computer software capabilities and limitations. Evaluates vendor offerings, software enhancements/review for adherence to technical standards, facilitates development, implementation, and maintenance tasks, and maintains the integrity of programs and data.

Analyzes business and clinical service line operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. May make recommendations for buy vs. build decisions and conduct feasibility studies.

Prepares project plans, which include:

• Definition.
• Scope.
• Resources.
• Schedules.

Coordinates all aspects of assigned system development, implementation, operation, and maintenance, including:

• Application design.
• Development.
• Testing and documentation.
• Development tools.
• Network and operating system maintenance.
• System performance monitoring.

Works to assure maximum system availability and data integrity. Coordinates the development of reports, queries, forms, and screens to meet process and information needs of users.

Qualifications

• Bachelor's Degree (or equivalent knowledge) in Computer Science or related field.

Requirements

• Typically requires 5 years in IT or clinical environment with experience in:
• Moderate to complex business process mapping.
• Analysis, defining business and user requirements.
• Acceptance testing and documentation.
• Licensure, Registration, and/or Certification Required: Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department.

Benefits

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.