[Hiring] Enterprise Imaging Applications Specialist @Children's Health

Role Description

Responsible for the administration, support, optimization, and lifecycle management of enterprise imaging applications and infrastructure, including:

• Picture Archiving and Communication Systems (PACS)
• Vendor Neutral Archive (VNA)
• DICOM and HL7 integrations
• Image exchange platforms
• Advanced post-processing applications

Serves as the senior technical expert for enterprise imaging workflows, ensuring the availability, performance, security, and interoperability of imaging systems across the organization.

Responsibilities

• Implementation:
  • Evaluate project requests and conduct current state assessments.
  • Gather and define requirements, design future state, and build applications.
  • Lead implementation teams in planning, design, development, testing, and deployment of projects.
  • Contribute to training curriculum, post-implementation documentation, and production support services.
  • Ensure systems design supports corporate policies and federal legislation.
  • Work with customer departments to ensure solutions fit organization-wide.
• Project Management:
  • Prepare detailed project plans and lead application teams in adhering to schedules.
  • Identify and escalate issues to appropriate groups for successful implementation.
  • Facilitate change request processes and prepare supporting documentation.
  • Provide weekly status updates on assigned projects.
  • Coordinate support with Project Management Office (PMO) as needed.
• Maintenance, Support and Troubleshooting:
  • Monitor and resolve ServiceNow tickets as assigned.
  • Coordinate software and hardware patches, service packs, and version upgrades.
  • Develop and maintain documentation for system procedures.
• Administrative:
  • Log hours for project-related work in the Project Portfolio Management system weekly.
  • Utilize ALM Quality Center for creating test cases and scripts.
  • Attend relevant meetings as needed.
• Production Support and Maintenance:
  • On-call support and ensuring the integrity of production systems.
  • Formulate system scope and objectives for complex designs.
  • Daily checklist for servers, services, log files, and backups.
  • Coordinate and document hardware and software support and upgrades.
  • Troubleshoot application, process, and technical issues.
  • Complete documentation as needed and support training of IS staff and end-users.
  • Communicate with key business process owners and departmental support staff.
• Project Assignments:
  • Design, develop, and manage implementation approaches using standard project management tools.
  • Analyze user problems and recommend optimum resolutions.
  • Consult with departments on enhancements for integration.
  • Plan, direct, and coordinate detailed process flow and documentation of software and hardware implementation.
  • Monitor progress to ensure compliance with project requirements.
  • Serve as leader for technical, programming, support, vendor, and end-user staff.
  • Install and implement complex software, hardware, interfaces, and upgrades.
  • Mentor other System Analysts and assist with complex assignments.

Qualifications

• At least 7 years of related experience required.
• Project management experience related to similar systems installed at Children's Health required.
• Four-year Bachelor's degree or equivalent experience required.
• Competency in software used in the role must be demonstrated.
• All training and testing applicable to the role must be successfully completed within 90 days of employment.
• Continuing education requirements must be completed and maintained for applications applicable to the role.

Requirements

• Possess Certified Imaging Informatics Professional (CIIP) from the American Board of Imaging Informatics (ABII) required.

Benefits

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure.
• Paid Parental Leave (up to 12 weeks).
• Caregiver Leave.
• Adoption and surrogacy reimbursement.