[Hiring] Emergency Services Ambassador - Police @Crisis24

Role Description

As an Emergency Services Ambassador- Police Services, you will be responsible for fostering trust and collaboration between corporations and public safety agencies. This role will require both proactive and reactive functions to ensure effective engagement, training, and crisis management. An effective Emergency Services Ambassador will enhance preparedness, improve coordination across multiple organizations, improve resource utilization, and increase responder resilience. Responsibilities include training functions and relationship building with internal and external stakeholders. The role also includes financial management, client relations, and ensuring implementation of best practices.

Key Responsibilities:

• Leadership: Work within a team of highly skilled emergency services professionals, cultivating a culture of excellence, discipline, and innovation.
• Training and Education: Educate law police and other emergency services on how emerging transportation technologies operate, how they respond during emergency situations, and the best practices for safe and effective interaction.
• Relationship Building: Work closely with public safety officials to ensure the safe introduction of emerging transportation technology. Build trust, enhance safety and foster collaboration. Proactive engagement, outreach and networking through various means i.e. conferences/presentations. Identify and resolve complex human relations issues.
• Reporting: Gather insights and feedback from emergency services. Provide regular assessments, updates and reports.
• Program Progression: Develop, communicate, and execute the program's strategic vision. Continuously elevate the capabilities and efficiency of the first responder ambassador program.
• Technical Expertise: Apply a technical understanding of new transportation technologies to support incident response and provide clear, concise information to field personnel.

Qualifications

• A degree in a relevant field (e.g., Criminology, Law, Policing Studies, Public Administration) or equivalent professional experience, evidencing commitment to professional growth and academic achievement.
• A minimum of 10 years’ service within the Toronto Police Department or Ontario Provincial Police.
• At least 5 years in a senior leadership position within policing, with demonstrable experience in leading teams, managing resources, and overseeing complex operational responses.
• Excellent written and verbal communication skills, with the ability to engage effectively with senior stakeholders, government officials, and community representatives.
• Thorough understanding of Canadian policing frameworks.
• Experience in multi-agency collaboration, including joint operations with fire, ambulance, and security services, as well as cross-border policing initiatives.

Requirements

• Information Security: Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Benefits

• Crisis24 is dedicated to equal opportunity in employment.
• We are committed to a work environment that celebrates diversity.
• We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.