[Hiring] Edifecs Developer / Production Support Engineer @Xlysi

Role Description

We are seeking an experienced Edifecs Developer with Azure experience to support and maintain healthcare EDI and Edifecs applications in a production environment. The ideal candidate will have strong expertise in Edifecs products, healthcare transactions, production support, issue resolution, and cloud-based environments, particularly Azure.

Qualifications

• 5+ years of experience with Edifecs Suite (XEngine, SpecBuilder, MapBuilder, Trading Partner Management, Transaction Management).
• Strong knowledge of healthcare EDI transactions:
• 834 (Enrollment)
• 835 (Claims Payment)
• 837 (Claims)
• 270/271 (Eligibility)
• 276/277 (Claim Status)
• Experience in production support, incident management, root cause analysis, and defect resolution.
• Hands-on experience with Microsoft Azure services and cloud infrastructure.
• Experience supporting application deployments, monitoring, and troubleshooting in Azure environments.
• Strong SQL skills for data analysis and issue investigation.
• Experience working with ServiceNow, Jira, or similar ticketing tools.
• Understanding of healthcare payer/provider business processes.
• Ability to perform log analysis, application monitoring, and performance tuning.

Requirements

• Provide L2/L3 production support for Edifecs applications and EDI transaction processing.
• Monitor production jobs, interfaces, and application performance.
• Troubleshoot and resolve production incidents within SLA timelines.
• Analyze EDI transaction failures and implement fixes.
• Support application deployments, migration activities, and release management.
• Collaborate with business, operations, infrastructure, and vendor teams.
• Perform root cause analysis and recommend long-term solutions.
• Support Azure-hosted applications and cloud infrastructure.
• Create and maintain technical documentation and support procedures.
• Participate in on-call support rotations as needed.

Preferred Qualifications

• Edifecs Certification.
• Experience with Azure DevOps, CI/CD pipelines.
• Knowledge of HIPAA, healthcare compliance, and payer systems.
• Experience with Facets, HealthEdge, QNXT, or similar healthcare platforms.
• Exposure to cloud migration or modernization projects.