[Hiring] eCommerce Platforms Manager @Fujifilm

Role Description

Fujifilm's consumer e-commerce business runs on a composable stack: commercetools for commerce, a headless front end, a product personalization engine, Klaviyo for lifecycle marketing, and supporting tools for content, search, analytics, and customer support. This role keeps that stack running well day to day and helps shape where it goes next.

The Manager, E-Commerce Platforms is the team's hands-on owner for platform administration and vendor operations across our direct-to-consumer (DTC) storefronts. You will:

• Administer our SaaS tools
• Manage day-to-day vendor relationships
• Support evaluations of new components such as CMS, search, and marketing tools
• Take operational vendor work off the Senior Director's plate

This is a strong fit for someone with a few years of platform or marketing technology experience who wants to grow into composable commerce architecture and vendor strategy. You will work closely with:

• Product Owners
• Business Analysts
• Analytics
• Marketing
• IT
• Procurement
• Legal
• Our systems integrator partners

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent experience
• 3 to 4 years of experience in e-commerce technology, platform administration, digital product, or marketing technology
• Hands-on administration of at least one e-commerce platform (commercetools, Shopify Plus, BigCommerce, Salesforce Commerce Cloud, Adobe Commerce, or similar) or marketing automation platform (Klaviyo, Braze, Iterable, Salesforce Marketing Cloud, or similar)
• Day-to-day experience working with SaaS vendors on support, account management, or renewals
• Took part in at least one software evaluation or vendor selection
• Working knowledge of APIs, integrations, and data flows between commerce, marketing, and analytics systems. Coding not required
• Strong organization and documentation habits
• Clear written and verbal communication with technical teams and business stakeholders

Requirements

• Hands-on experience with both a commerce platform and a marketing automation platform
• Exposure to headless or composable commerce (MACH) architecture
• commercetools or Klaviyo certification
• Experience with headless CMS platforms (Contentful, Contentstack, Amplience, Storyblok, or similar) or search tools (Algolia, Elasticsearch, Bloomreach, Constructor, or similar)
• Familiarity with GA4, Google Tag Manager, and customer support platforms such as Intercom
• Experience working with offshore or nearshore systems integrators
• Exposure to consumer privacy and compliance requirements (CCPA/CPRA, CAN-SPAM, TCPA, PCI, accessibility)
• Background in consumer products, photo, or DTC retail
• Current stack: commercetools, Frontastic, Mediaclip, Klaviyo, Google Tag Manager, GA4, Intercom

Benefits

• $96,000.00 plus bonus depending on experience
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

Company Description

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We’re looking for passionate, mission-driven people to help us continue to innovate.

• Five operating divisions with opportunities to find your niche and make an impact
• Headquarters in Valhalla, New York, a quaint town just one hour north of New York City
• Globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging
• Guided and united by our Group Purpose of “giving our world more smiles”