[Hiring] Eastside Service Extension Field Representative @The Salvation Army Southern California

Role Description

This position is a home‑based/remote role with extensive field work across Eastern Washington and Northern Idaho.

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people.

The Salvation Army is an equal opportunity employer.

SCOPE OF POSITION

• Provide coordination, oversight, and support to volunteer-led Service Extension Units and community partners throughout Eastern Washington.
• Serve as a key liaison between The Salvation Army, community stakeholders, volunteers, and Divisional Headquarters (DHQ).
• Strengthen unit operations, expand community relationships, and ensure consistent and compassionate service delivery in alignment with Salvation Army mission, policies, and standards.
• Key leadership role in administering the voucher program, seasonal campaigns and programs, including the iconic Red Kettle Campaign and Camp Arnold participation.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of experience in community-based programs, volunteer management, nonprofit work, or social services.
• Three (3) years of having a government issued driver’s license.

Requirements

• Detail oriented and attention to detail.
• Self-starter.
• Team player.
• Strong use of the English language in verbal and written communication.
• Strong organizational skills.
• Ability to work in a fast-paced environment and maintain poise under pressure.
• Customer service mindset.
• Project management skills.
• Graphic design skills.
• Strong analytical and research skills.
• Proficient typing skills (60 words per minute).
• General knowledge of business protocols.
• Ability and willingness to keep information confidential.
• Ability to organize and motivate groups of people.
• Ability to build and sustain effective relationships across diverse communities.
• Pass a Motor Vehicle Records check in compliance with The Salvation Army’s policy.
• Must pass The Salvation Army’s in-house yearly driving test.
• Must possess a valid In-State driver’s license.

Benefits

• Paid holidays, vacation time, sick time, and medical, vision, and dental insurances.
• Low bi-weekly premiums for employee only coverage.
• Employer-paid life insurance policy.
• Voluntary supplemental life, short-term and long-term disability plans available.
• Employer-funded Money Purchase Pension Plan (Defined Contribution Plan).
• 12 days of sick leave annually accruing from day one.
• 2 weeks of paid vacation annually accruing from day one for non-exempt positions.
• 4 weeks of paid vacation annually accruing from day one for exempt positions.
• 13 designated holidays + 1 floating holiday per year.