[Hiring] E-Content Specialist @EBSCO

Role Description

As an E-Content Specialist, your primary responsibility is to help build and maintain a comprehensive, high-quality Global Knowledge Base (GKB), a centralized system that stores and manages metadata about electronic resources to ensure accurate linking to full text, to support customer needs. You will accomplish this by:

• Establishing quality data feeds with external data partners.
• Analyzing and manipulating metadata for inclusion in the GKB.
• Taking ownership of identifying, adding, and maintaining all necessary collections to ensure their full and accurate representation.
• Resolving internal and external reported issues in a timely manner by applying strong research and critical-thinking skills.
• Conducting root-cause analysis to identify trends and implementing proactive solutions to reduce reoccurring issues.

This remote position is U.S.-based only (excluding U.S. territories).

Qualifications

• 2+ years of experience working with large datasets, metadata, or electronic resources.
• 2+ years of experience coordinating with third-party vendors and managing high-volume written and verbal communications.
• Demonstrated proficiency in Microsoft Excel, including the ability to use VLOOKUP/XLOOKUP, pivot tables, and advanced functions/formulas, as well as experience working with datasets exceeding 50,000 rows.

Requirements

• Demonstrated strong analytical and problem-solving skills; technologically savvy.
• Ability to manage multiple concurrent tasks and priorities, providing regular status updates and meeting deadlines in a remote work setting.
• Fast learner who adapts well to changing priorities.
• Proven attention to detail, maintaining high data quality standards (e.g., minimal error rates, consistent formatting, accurate classifications).
• Proficiency with Microsoft Office Suite including Outlook, PowerPoint, Access, OneNote, Word, and SharePoint.
• Experience with metadata standards (e.g., KBART, MARC, Dublin Core, ONIX).

Benefits

• Flexibility and greater work-life balance working remotely.
• Ample resources, tools, training, and support to ensure your success as an E-Content Specialist.

Pay Range

USD $50,790.00 - USD $72,555.00 /Yr.