[Hiring] E-commerce Operations Manager @Tetra Holons

Role Description

As a seasoned E-commerce Operations Manager, you will oversee the entire operational spectrum, driving efficiencies across:

• Order fulfillment
• Inventory management
• Logistics

You will collaborate with multiple departments to ensure seamless E-commerce activities focused on:

• Process improvements
• Data-driven decision-making
• Customer satisfaction
• Maintaining quality and compliance
• Optimizing operational workflows
• Delivering timely and accurate results that directly impact scalability and success

Qualifications

• A bachelor’s degree in business, operations management, logistics, or a related field is preferred.
• Proven experience (3+ years) in E-commerce operations, supply chain management, or related fields.
• 3+ years of experience with E-commerce brands.
• Strong background in E-commerce software tools, analytics platforms, and project management systems.
• Familiarity with data analytics tools for tracking and improving supply chain efficiency.
• Ability to work in a fast-paced, dynamic environment and adapt to evolving business needs.
• Strong understanding of E-commerce platforms, order management systems, and fulfillment strategies.
• Excellent verbal and written communication skills.
• Excellent problem-solving skills with a track record of optimizing operational workflows.
• Leadership is your strong suit; you can manage teams and build effective cross-functional relationships.
• Detail-oriented with exceptional organizational skills and the ability to prioritize tasks effectively.
• Proficient in data analysis with a focus on KPIs and performance metrics.
• Knowledge of third-party logistics (3PL) and warehouse management systems (WMS) is highly preferred.
• Experience with fashion & shapewear brands is a plus.

Requirements

• Oversee and optimize end-to-end E-commerce operations, including order fulfillment, inventory management, and logistics coordination.
• Manage relationships with third-party vendors and logistics providers to ensure timely and accurate deliveries.
• Develop and maintain operational workflows, metrics, and identify areas for process improvement and automation.
• Collaborate with cross-functional teams (marketing, sales, customer service, and IT) to support promotional activities and customer satisfaction initiatives.
• Monitor key performance indicators (KPIs) to analyze operational performance and implement corrective actions.
• Ensure compliance with safety, quality, and regulatory standards in all aspects of operations.
• Conduct regular audits on inventory accuracy, fulfillment efficiency, and shipping cost-effectiveness.

Benefits

• Full-time position
• Fully remote work
• Flexible working hours
• Strategic freedom