[Hiring] Dutch Transcription Team Manager @Productive Playhouse

Dutch Transcription Team Manager

If you love the Dutch language, clean data, and organized teams—this project is for you. We’re seeking a Dutch Transcription Team Manager to oversee a transcription project from start to finish. You’ll manage people, ensure quality, and work directly with audio data through transcription, review, and data validation, earning across multiple workstreams while working remotely on your schedule.

Status: Project-Based (Contract)

Compensation: Per audio minute and utterance, see below for details

Benefits: Ability to work remotely, flexible schedule

Please note: To ensure eligibility for this project, applicants must be international freelancers. Unfortunately, we are unable to hire U.S. citizens, Green Card holders, or candidates currently residing in the U.S.

RESPONSIBILITIES

• Regular and prompt communication in English
• Monitoring team progress and performance, while ensuring timely project completion
• Providing invoices and invoicing summaries
• Assist in hiring and onboarding transcribers, while following company-established onboarding procedures
• Administering and grading language verification tests, as well as revising and enhancing tests as needed
• Training and providing support for transcribers
• During downtime, utilize the company transcription program to transcribe alongside transcribers to help the progression of the project
• Troubleshoot alongside Team Services Manager and department Operations Coordinator to resolve any issues reported by transcribers during their work, such as bad data, technical issues, etc
• Participate in data validation tasks. Data Validation is a mandatory task for Division Managers that involves "scrubbing" (quickly reviewing) new audio files before the transcription phase begins.The goal is to confirm two main points:
  Language Match: Ensure the audio language is correct as per the client's request.
  Audio Quality: Verify that the audio quality is clear enough to be transcribed.

REQUIREMENTS

• Full proficiency in the Dutch language (ISO: nl_nl)
• This project requires participants to have their own computer
• Professional work experience in Linguistics, Translation, Transcription, or localization, strongly preferred
• Proficiency in computer and internet skills
• Competency on both MAC and PC platforms, Microsoft Applications, and G Suite
• Strong grammar, orthography, and punctuation skills; a proficiency test will be required
• Responsive with timely email access
• Effective web search skills
• Ability to onboard within two weeks
• Preferred: experience using Upwork
• English Assessment is required

ADDITIONAL INFORMATION

Compensation as noted below:

• Management (Main Task): USD 0.50 per audio minute completed (total of all project audio minutes)
• Reviewing: USD 1.00 per audio minute reviewed (Required)
• Data Validation - USD 0.050 per utterance (Required)
• Transcription: USD 3.25 per audio minute transcribed (Optional)
• The projected project volume is currently 300 audio hours (project volume may fluctuate)
• Language verification grading - USD $15 per graded submission. The number of reviews required is to be determined and is dependent on project needs

Note: Transcription Team Manager (DMs) must participate in all three project phases: data validation, review, and management. They may also work as transcribers; if they do, they will receive transcription pay in addition to their management fees. Management compensation is paid incrementally as the team completes the assigned audio minutes.

• Payment is due no later than 60 days from the end of the month in which the data validation, transcription, review, or division management work was completed.
• Per-unit payments are processed monthly.
• Payment Methods: We pay via PayPal, Payoneer, or Direct Bank Transfer.
  
  Productive Playhouse covers all platform fees for PayPal and Payoneer. Please note that for Direct Bank Transfers, the $10 transaction fee is not covered and will be the responsibility of the recipient.

Please note that the pay rate is in US dollars and payment will be made in US dollars. The amount in local currency will vary according to exchange rates.

About Us:

As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.

Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.

Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.

At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.

Disclaimer

The job description provided is designed to convey information essential to understanding the scope of the position and the general nature of the work performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job. Productive Playhouse reserves the right to modify or revise the job description as necessary

Productive Playhouse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for all employees. Employment with Productive Playhouse is at-will, meaning that either the employee or the employer can terminate the employment relationship at any time, with or without cause or notice.

All offers of employment at Productive Playhouse are contingent upon the candidate’s ability to provide valid documentation of identity and eligibility to work in the United States or relevant hiring location. Productive Playhouse participates in E-Verify.

Productive Playhouse provides reasonable accommodation for qualified individuals with disabilities. If you need assistance or accommodation due to a disability, please contact the Human Resources Department.

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