[Hiring] DONOR RELATIONS MANAGER @GRAND CANYON CONSERVANCY

Role Description

Grand Canyon Conservancy seeks a dynamic Donor Relations Manager to design and run the Conservancy's stewardship program, ensuring every donor is thanked, informed, and engaged in ways that deepen their connection to Grand Canyon National Park and encourage continued giving. This program-manager-level role owns stewardship strategy and execution across donor segments, from first-time and annual donors to major and legacy donors, working closely with Philanthropy Services, fundraising colleagues, and Park partners.

The Donor Relations Manager serves as a strategic resource to the entire Philanthropy team, developing the information, stories, tools, communications, recognition opportunities, and engagement resources relationship managers need to cultivate and steward donors effectively. This position works closely with the Park Project Manager, who gathers and synthesizes program information, project results, and data from GCC and NPS staff responsible for executing programs and projects.

In this role, the Donor Relations Manager will develop new and creative ways for donors to engage with GCC, Grand Canyon National Park, organizational and park leadership, program experts, and one another through meaningful outreach and donor recognition.

The Donor Relations Manager is a full-time, benefit-eligible, and exempt/salaried position. The position is remote, with a geographic requirement that the incumbent must live within a five-hour radius of the South Rim of the Grand Canyon. The position requires travel for meetings at the South Rim of the Grand Canyon and/or Flagstaff, AZ, for which GCC temporary housing and office space would be provided, with advance notice for scheduling. This position reports to the Director of Philanthropy Services.

Qualifications

• Three to five years of experience in the nonprofit fundraising field with a proven track record of creating impactful donor-centric relationships and related communications.
• Proficiency with Raiser’s Edge NXT or a comparable fundraising CRM generally achieved by having two to three years of experience with the systems including the ability to query, extract, analyze, and interpret donor, giving, and engagement data.
• Proficiency in Microsoft Office tools, including Teams, SharePoint, PowerPoint, Excel, and Outlook.
• Ability to travel on occasion to Grand Canyon National Park or other required locations in order to support GCC donors and staff, with schedules determined with advance notice by management; must also meet geographic requirement of residing no more than a 5-hour drive from Grand Canyon for this remote-designated position.

Requirements

• Interpersonal and relationship-building skills, with the ability to establish trust and connect effectively with donors, colleagues, organizational leaders, and partners.
• Writing, editing, storytelling, and verbal communication skills, with the ability to translate complex information, data, and program results into clear, compelling donor-centered communications.
• Experience in donor relations, stewardship, donor engagement, recognition, impact reporting, or related philanthropy programs.
• Donor orientation, creativity, and curiosity, with the ability to develop meaningful approaches to donor engagement, recognition, communications, and mission connection.
• Ability to develop effective communication standards, workflows, tools, and resources that support consistent, high-quality donor engagement.
• Project management and organizational skills, with the ability to anticipate needs, manage multiple priorities, meet deadlines, and produce high-quality work.
• Collaborative and resourceful, with the ability to work across departments and areas of expertise to gather information, develop resources, and advance shared goals.
• Judgment and commitment to the ethical handling, confidentiality, accuracy, and management of donor information.
• Ability to work effectively both independently and collaboratively while contributing to a positive, inclusive culture of philanthropy and demonstrating GCC's Core Values.

Benefits

• This is a full-time, exempt, benefit-eligible position.
• The target salary rate is $80K annually, supplemented by a comprehensive benefits package including employer-sponsored health insurance options with free or low-cost premiums and HSA account contributions.
• Life, disability, and AD&D insurance policies at no charge.
• Eligibility for participation upon hire in retirement plans with employer match and financial planning services.
• Paid time off, leaves, and sick time.
• Unique paid Canyon Experience Days honoring time spent for rejuvenation in nature.
• Discounted GCC-sponsored outdoor experiential classes and retail purchases among other perks.

Company Description

Grand Canyon Conservancy (GCC) is the official nonprofit partner of Grand Canyon National Park. As the official philanthropic and collaborative partner of Grand Canyon National Park, Grand Canyon Conservancy’s mission is to inspire generations of park champions to cherish and support the natural and cultural wonder of Grand Canyon. GCC raises private funds, operates retail shops within the park, and provides premier educational programs about the natural and cultural history of the region. In partnership with Grand Canyon National Park, we support initiatives that uplift Indigenous knowledge, protect sacred sites, and ensure tribal voices play a vital role in shaping the future of the canyon.