[Hiring] Distribution Operations Analyst @Careers Mutual Of Omaha

Role Description

The Distribution Operations Analyst works in a fast-paced, high-production environment, managing contracts, compliance, and regulatory requirements with accuracy and efficiency. This role handles a high volume of calls and requests, supports producers across all distribution channels, and ensures timely commission payments and regulatory appointments. Strong relationship-building, multitasking, and attention to detail are essential to maintaining compliance and delivering a seamless experience.

• Schedule: Monday–Friday, 8:00 AM–4:30 PM CST
• Training: Up to 7 weeks
• Start Date: November 16

Benefits

• Hourly Wage: $22.50, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.

Responsibilities

• Provides exceptional customer service via phone, email, and other channels, explaining contractual and regulatory guidelines.
• Manages contracting, licensing, appointments, terminations, and renewals while ensuring compliance with regulations.
• Establishes accurate pay structures and submits forms to state insurance departments on time.
• Assesses producers' eligibility, addressing discrepancies and appeals in line with regulations.
• Able to excel in a fast-paced production environment, efficiently transitioning between diverse tasks with ease, while staying current with industry regulations, offering expertise, analyzing changes, and contributing to process improvements.

Qualifications

• Adaptable and flexible, thriving in a fast-paced environment with frequent business and regulatory changes.
• Driven problem solver with a proactive mindset to overcome challenges and meet goals.
• Skilled at navigating multiple systems and applications quickly and accurately.
• Self-starter who takes initiative and follows through to deliver high-quality results.
• Strong communicator and collaborative team player, building positive relationships across teams while providing exceptional customer service.
• Promotes a collaborative culture, values different ideas and opinions, and listens courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in a listed location.