[Hiring] Discord Community Manager @OpenArt AI

Role Description

We’re looking for an experienced Discord Community Manager to own and grow our Discord community. You’ll combine community building, creator education, engagement strategy, and day-to-day operations to help users learn, connect, and get excited about what they can create with OpenArt.

This role is ideal for someone who has already managed a Discord server and is ready to take independent ownership of community strategy and execution. You’ll build community rhythm, lead moderators, improve systems, and help maintain a welcoming creative environment.

What You’ll Do

• Own and grow our Discord community
• Manage and eventually own OpenArt's public-facing Discord community
• Oversee daily moderation, assist creators, manage culture & vibes, and help build a calendar of activities, events, and engagement points
• Run creative challenges, share creative prompts, curate showcases, and other activities that give members reasons to participate and return
• Iterate & improve processes so members can find answers, learn new tools, and get involved quickly
• Partner with the growth team to help execute OpenArt's overall cross-platform community strategy
• Help users learn and succeed
• Answer questions, share useful workflows, and make new AI capabilities approachable for users at different skill levels
• Encourage members to share their work, exchange feedback, and help one another
• Identify recurring questions and turn them into clear guides, FAQs, tutorials, and self-service resources
• Gather and prioritize bugs, product feedback, and user pain points, sharing actionable insights with the product and growth teams
• Community Operations
• Coordinate moderator teams, maintain clear standards, and maintain consistent coverage and escalation processes
• Keep discussions welcoming, constructive, and useful as the community grows
• Help manage Discord channels, roles, permissions, moderation bots, and other community tools
• Help build & maintain automations to improve community operations, reporting, and repetitive workflows
• Track community health

Qualifications

• Proven Discord management experience
• 2–3 years of relevant experience
• A passion for helping others learn
• Strong community instincts and communication
• Ownership and operational discipline
• Practical tools and Discord knowledge
• Passion for AI Creative Workflows

Requirements

• Demonstrated experience managing a high-volume Discord server, ideally in generative AI, creative technology, or gaming
• Familiarity with Discord’s admin consoles, moderation ops, bots, roles, permissions, and server security
• Familiarity with growth strategies that increase community visibility, engagement, and acquisition through Reddit and user-generated content
• Experience using AI tools for community operations, analytics, or workflow automation

Nice to Have

• Prior experience with OpenArt or similar AI video and image generation tools and workflows
• Strong on-camera presence and interest in hosting virtual events, workshops, AMAs, or creator sessions
• Strong written & spoken English; Spanish, Mandarin, or Portuguese language skills are a plus
• An AI art or creative portfolio, including AI-generated image or video projects

Success in This Role Looks Like

• More members actively participating and returning to OpenArt’s Discord channels
• New users finding help quickly and becoming confident contributors
• Close collaboration with OpenArt's community members and internal teams to adapt to evolving community trends & needs
• Effective moderation and smooth community operations

Benefits

• Work at the forefront of AI creativity
• Access to the latest generative models & tokens to create & explore
• Help shape one of the largest AI creator communities
• High ownership and autonomy
• Fast-moving team with massive growth potential
• Opportunity to directly influence product, culture, and community