[Hiring] Director of Site Reliability Engineering @Omnicell

Role Description

The Director of Site Reliability Engineering will have a unique opportunity to build and lead a world-class SRE organization responsible for ensuring our cloud platforms deliver exceptional availability, resilience, performance, and customer experience. This is a transformational leadership role for someone passionate about building engineering organizations, driving operational excellence through software engineering, and influencing technology strategy at an enterprise level.

What You’ll Do

• Build and Lead a World-Class Site Reliability Engineering Organization
  • Recruit, mentor, and develop SRE Managers, Principal Engineers, and senior technical talent.
  • Build a high-performing engineering organization focused on reliability, resilience, and production engineering.
  • Define engineering standards, career development frameworks, and technical leadership expectations.
  • Foster a culture of ownership, accountability, continuous improvement, and engineering excellence.
  • Develop service-aligned SRE engagement models that partner closely with Product Engineering teams.
• Define Enterprise Reliability Engineering Strategy
  • Develop Omnicell’s enterprise reliability engineering strategy by establishing standards and governance for:
    • Site Reliability Engineering
    • Production Engineering
    • Reliability Engineering
    • Resilience Engineering
    • Production Architecture
    • Operational Readiness Engineering
    • Availability Engineering
    • Capacity Engineering
    • Service Reliability Reviews
  • Develop multi-year engineering roadmaps that improve service reliability while enabling engineering teams to deliver software with greater speed and confidence.
• Engineering Reliability
  • Own Omnicell’s enterprise reliability framework, including:
    • Service Level Indicators (SLIs)
    • Service Level Objectives (SLOs)
    • Error Budgets
    • Reliability Design Standards
    • Production Readiness Reviews
    • Capacity Planning Models
    • Failure Mode Analysis
    • Reliability Scorecards
    • Engineering Guardrails
  • Partner with Product Engineering and Cloud Platform Engineering to embed reliability throughout the software development lifecycle.
• Production Engineering
  • Establish a Production Engineering practice focused on continuously improving the operational characteristics of Omnicell’s cloud services. Responsibilities include:
    • Performance Engineering
    • Scalability Engineering
    • Availability Engineering
    • Capacity Planning
    • Service Hardening
    • Resilience Testing
    • Operational Readiness Reviews
    • Production Design Reviews
    • Failure Analysis
  • Partner with Product Engineering throughout the software development lifecycle to ensure every service meets enterprise production standards before deployment.
• Observability Engineering
  • Establish Omnicell’s enterprise observability engineering strategy. Own engineering standards supporting:
    • OpenTelemetry
    • Metrics Architecture
    • Distributed Tracing
    • Centralized Logging
    • Application Performance Monitoring
    • Synthetic Monitoring
    • Alert Engineering
    • Dashboard Standards
    • Service Health Models
    • Telemetry Architecture
  • Partner with Cloud Platform Engineering and Site Reliability Operations to ensure telemetry provides actionable operational intelligence while enabling proactive reliability improvements.
• Reliability Automation
  • Champion an engineering-first approach to automation. Lead initiatives that:
    • Eliminate operational toil through software engineering.
    • Develop self-healing platform capabilities.
    • Build automated remediation workflows.
    • Improve deployment safety.
    • Increase service resilience.
    • Enhance engineering productivity.
    • Expand predictive reliability capabilities.
    • Enable AI-assisted engineering workflows.
  • Partner with Cloud Platform Engineering to integrate automation into the Internal Developer Platform while supporting Site Reliability Operations through engineering-driven operational automation.
• Engineering Partnership
  • Develop trusted partnerships across:
    • Product Engineering
    • Cloud Platform Engineering
    • Site Reliability Operations
    • Cloud Security
    • Enterprise Architecture
    • Quality Engineering
    • Technical Support
  • Provide engineering leadership that enables operational excellence while ensuring reliability remains a shared responsibility across the software delivery lifecycle.
• Organizational Leadership
  • Provide strategic leadership for the SRE organization by:
    • Defining organizational strategy and operating model.
    • Establishing enterprise engineering standards.
    • Developing future engineering leaders.
    • Driving employee engagement and career development.
    • Building an inclusive, high-performing engineering culture.
    • Promoting innovation and continuous learning.
• Executive Leadership
  • Partner with executive leadership to:
    • Present enterprise reliability metrics and engineering KPIs.
    • Recommend strategic technology investments.
    • Communicate platform reliability trends and technical risks.
    • Support enterprise cloud transformation initiatives.
    • Influence engineering strategy across Product, Platform, Security, and Operations.
    • Represent Site Reliability Engineering during executive planning and technology reviews.

Qualifications

• Experience in building and leading high-performing engineering teams.
• Strong background in Site Reliability Engineering, Production Engineering, and Cloud Technologies.
• Proven ability to define and implement engineering standards and best practices.
• Excellent communication and leadership skills.
• Experience with cloud platforms and modern software development practices.

Requirements

• Experience with Kubernetes and cloud-native architectures.
• Strong understanding of observability and reliability engineering principles.
• Ability to mentor and develop engineering talent.
• Experience in strategic planning and execution.
• Proven track record of driving operational excellence.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits.
• Retirement savings plan with company match.
• Flexible work arrangements.
• Professional development opportunities.