[Hiring] Director of Revenue Operations @Sword

Role Description

Sword Health is a multi-product commercial organization selling across the employer and health plan markets. The Director of Revenue Operations leads the team that keeps the revenue engine accurate, fast and scalable:

• CRM and systems
• Pipeline and forecasting
• Deal desk and contracting
• Commercial reporting

You manage a small senior team and are the go-to partner for sales leadership on how we plan, sell and close. The right person has built RevOps in a complex enterprise sale, is comfortable in the Salesforce admin console and in front of the CRO, and treats process as a product.

What you’ll be doing:

• Lead and grow the RevOps team (systems, analytics): set priorities, run the intake process and coach the team on stakeholder management
• Own the forecasting process and pipeline hygiene: stage definitions, exit criteria, inspection cadence and weekly forecast calls with sales leadership
• Own the GTM tech stack and roadmap (Salesforce, CLM, Gong, enrichment and BI tools) and keep data quality high enough that leaders trust the numbers
• Build and maintain commercial reporting: pipeline coverage, conversion, cycle time, win rates, bookings and rep productivity
• Support annual and quarterly planning: territory design, capacity models, quota setting and compensation plan operations
• Find and remove friction in the deal lifecycle, using automation and AI to give sellers time back

Qualifications

• 8+ years in Revenue Operations, Sales Operations or Deal Desk, with 3+ years managing a team
• Deep, hands-on Salesforce expertise (objects, flows, reporting) and experience owning a GTM systems roadmap
• Track record of building forecasting and pipeline management processes that sales leaders actually use
• Experience running or partnering closely with a Deal Desk on enterprise contracts with multiple stakeholders
• Strong analytical skills (SQL or BI tools a plus) and the judgement to know which numbers matter
• Experience with CPQ/CLM tools (Ironclad, Spotdraft or equivalent) and Gong
• Experience applying AI or automation to RevOps workflows

Requirements

*The range below reflects base, variable, and equity for this role. This is a starting point, not a ceiling — once someone joins and proves they're outlier talent, we adjust quickly to make sure their compensation matches their impact.

Job titles may span more than one career level, so actual pay depends on skills, qualifications, experience, location, and market demand, among other factors. The range reflects base salary plus any variable, bonus, or sales incentives, and our estimate of the value of private company stock options where applicable. It's subject to change, and future stock value isn't guaranteed. Sword also offers additional benefits beyond total compensation.

Total Compensation Range: $136,500 — $214,500 USD

Country-specific benefits may vary and will be detailed separately.

Company Description

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of:

• Age
• Ancestry
• Color
• Citizenship
• Gender
• Gender expression
• Gender identity
• Gender information
• Marital status
• Medical condition
• National origin
• Physical or mental disability
• Pregnancy
• Race
• Religion
• Caste
• Sexual orientation
• Veteran status