[Hiring] Director, IT Business Partner @LivaNova

Role Description

The IT Business Relationship Director is the senior technology leader dedicated to the Epilepsy and OSA organizations. The role serves as a trusted advisor to each business president and leadership team, developing deep knowledge of business strategy, customers, operating processes, performance drivers and regulatory context. The Director converts that insight into an integrated technology, data and AI agenda that advances measurable business outcomes.

This is a hands-on, outcome-accountable leadership role rather than a coordination layer. The Director owns the end-to-end business relationship, shapes and prioritizes demand, mobilizes enterprise IT capabilities, and stays engaged through adoption and value realization. Salesforce is the key commercial platform for both Epilepsy and OSA, and the Director will bring strong working knowledge and practical experience with Salesforce to the role. The Director will partner closely with the Salesforce Center of Excellence (COE) to develop and maintain business-aligned platform roadmaps, including a roadmap supporting the vision and strategy of Epilepsy and OSA. The Director will also work with the SAP COE to align SAP capabilities and roadmaps with relevant business priorities.

To ensure the role brings practical delivery capacity to the relationship, the Director will lead or coordinate embedded business intelligence reporting and simple, governed AI use-case development within the business partnership organization, while partnering with enterprise platform, data, cybersecurity, architecture and delivery teams for scaled solutions.

Qualifications

• Bachelor’s degree in information technology, business, engineering, life sciences or a related field, or equivalent experience; advanced degree preferred.
• Typically, 12 or more years of progressive technology, digital, data, product, consulting or business transformation experience, including significant leadership responsibility.
• Demonstrated success partnering with senior business executives to shape strategy, prioritize investments and deliver measurable outcomes.
• Experience leading a complex portfolio across multiple functions in a global, matrixed organization.
• Working knowledge of commercial, customer, finance, supply chain and regulated-product processes; medical device, life sciences or another regulated industry strongly preferred.
• Experience with business intelligence, analytics, data products and practical AI or automation use cases, including the ability to distinguish prototypes from solutions requiring enterprise engineering and controls.
• Strong working knowledge of and demonstrated experience with Salesforce in a commercial environment, including roadmap development, demand shaping, adoption and partnership with a Salesforce COE.
• Salesforce experience is a priority requirement. Experience with SAP or direct partnership with an SAP COE is desirable, but secondary to Salesforce experience.
• Broader knowledge of cloud, integration, cybersecurity, data and analytics capabilities, including Microsoft Azure, is preferred.
• Knowledge of relevant quality, privacy, security and regulatory expectations, including applicable FDA, EU, SOX and data-protection requirements.
• Experience with financial planning, vendor management, business cases, benefits tracking and organizational change.

Requirements

• Build a dedicated, credible and visible IT partnership with the Epilepsy and OSA leadership teams.
• Develop deep subject matter expertise and translate business strategy into a multi-year digital, data and technology roadmap.
• Provide strong business-facing leadership for Salesforce as the key commercial platform for Epilepsy and OSA, while coordinating relevant SAP priorities with the SAP COE.
• Create clear accountability for business outcomes, adoption and realized value, not only project delivery.
• Provide practical BI reporting and simple AI enablement so the partnership can demonstrate value quickly while using enterprise standards and guardrails.
• Bring one integrated view of demand, priorities, investment, risk, dependencies and performance across both organizations.

Benefits

• Health benefits – Medical, Dental, Vision
• Personal and Vacation Time
• Retirement & Savings Plan (401K)
• Employee Stock Purchase Plan
• Training & Education Assistance
• Bonus Referral Program
• Service Awards
• Employee Recognition Program
• Flexible Work Schedules