[Hiring] Director, Global Fraud Strategy @Euronet Worldwide, Inc.

Role Description

We are seeking a Director, Global Fraud Strategy to help build this capability from the ground up. This is a senior individual-contributor position offering significant global visibility and influence. It is a hands-on, technically credible role—not a governance-only or executive-sponsorship position.

• Define and lead epay's global fraud strategy, systems roadmap and policy framework across all business lines, adapting controls to each line's distinct fraud vectors and risk profile.
• Gift card fraud: design and continuously improve detection and prevention controls targeting elder/ “granny” scams, retailer-rack manipulation, and the use of gift cards as a money-laundering and cash-out vector.
• Prepaid issuing fraud: own the fraud risk framework for epay's open-loop prepaid card programs (including Giftzy and Prezzy in Australia, New Zealand and India), covering card-not-present fraud, account takeover, first-party/friendly fraud and load/redemption abuse.
• Acquiring fraud: partner with epay's European payment acquiring business to manage merchant and transaction-level fraud risk, chargeback exposure and scheme compliance (Visa/Mastercard fraud and risk rules).
• Own the build-vs-buy decision for epay's core fraud technology: evaluate Skylight/Fraud.net against alternative fraud detection and case management platforms and set the go-forward technology strategy based on coverage, cost, scalability and fit against epay's fraud vectors.
• Serve as the fraud risk lead for proposed strategic initiatives related to card issuing and agentic payments.
• Develop and maintain global fraud policies, typology libraries, detection rules and risk appetite thresholds; ensure they stay current against emerging fraud trends and are consistently applied across regions and product lines.
• Manage the relationship with Fraud.net and any other third-party fraud vendors, holding them accountable to performance, detection efficacy and service-level commitments.
• Build and report a consolidated set of fraud KPIs and metrics (loss rates, detection/false-positive rates, case aging, etc.) for Executive Management and escalate material fraud risks or significant incidents as needed.
• Partner with Compliance/AML, Product, Engineering and regional business leaders to embed fraud controls into new products and markets from design through launch.
• Build, mentor and lead a global fraud team (analysts, investigators and/or fraud engineers) as the function scales.

Qualifications

• Bachelor’s degree in Business, Finance, Computer Science or a related field; advanced degree a plus.
• 8+ years of payment fraud experience, with direct, hands-on exposure to card issuing (prepaid and/or open-loop), payment acquiring, or gift card/stored-value fraud — not solely AML or general compliance.
• Demonstrated experience selecting, implementing or managing fraud detection platforms and making build-vs-buy technology decisions.
• Working knowledge of card scheme fraud rules and liability frameworks (Visa, Mastercard), open-loop prepaid issuing risk, elder/scam fraud typologies, and money-laundering typologies specific to gift cards and stored value.
• Experience supporting large-scale issuing or platform partnerships with major technology companies (e.g., Apple, Google) is strongly preferred.
• Professional certification in fraud, payments or financial crime (CFE, CFCS, CAMS or similar) is preferred.
• Strong analytical and data-driven decision-making skills; comfort working directly with fraud rules, detection logic and case data, not only policy documents.
• Strong verbal and written communication skills, including reporting to executive management.
• Demonstrated ability to lead teams and manage vendor relationships and budgets.
• High level of integrity, sound judgement and attention to detail.

Benefits

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Employee Stock Purchase Plan
• Company-paid Life Insurance
• Company-paid disability insurance
• Tuition Reimbursement
• Paid Time Off
• Paid Volunteer Days
• Paid Holidays
• Casual Office Attire
• Plus many more employee perks & incentives!