[Hiring] Director, Equipment Planning and Biomedical Services @Mackenzie Health

Role Description

The Director, Equipment Planning and Biomedical Services is accountable for clinical and non-clinical asset planning, maintenance, and management. The role provides overall leadership to Mackenzie Health equipment needs for short-term and long-term asset planning, tracking, maintenance, management, and refresh. The director is responsible for overseeing all facility and redevelopment work required to plan, procure, and complete installation of medical equipment. This role also provides Director-level leadership to the Central Equipment and Biomedical Engineering departments.

This role works within an environment that has Design-Build-Finance-Maintain (DBFP) equipment relationships, Managed Equipment Services (MES) contract, as well as a traditional in-house biomedical engineering service and support model. Additionally, the Director coordinates efforts with various departments to develop and maintain a multi-year equipment plan and budget, ensuring appropriate inventory levels, mitigation of corporate risk, and balances demand with broader organizational need.

Primary Responsibilities

• Maintain current knowledge of laws, ordinances, and regulations pertaining to corporate purchasing practices.
• Develop a multi-year clinical technology strategy in collaboration with corporate procurement and clinical/nonclinical leaders.
• Implement all Equipment projects from needs identification through to commissioning and ongoing maintenance.
• Manage large-scale equipment installation projects, including stakeholder management, project schedule development, and budget management.
• Collaborate with the Digital Health portfolio for required integrations to support equipment use.
• Provide executive leadership with strategic and tactical advice regarding emerging healthcare technologies.
• Supervise or manage complex negotiations to settle commercial disputes and claims with suppliers.
• Manage the Philips MESP contract ($300M+ over 14-year contract life).
• Provide direct leadership to Biomedical Engineering and Central Equipment staff across a multi-site hospital system.
• Establish policies and procedures supporting safe equipment use and maintenance.
• Lead service contract procurement and negotiations.
• Monitor vendor performance and service level agreements.
• Develop performance KPIs for adequate service and support of medical equipment.
• Coordinate design and construction activities with multiple equipment vendors.
• Create and maintain asset management and tracking workflows and processes.
• Create and maintain a space management program, overseeing space requests.
• Act as Chair of the Change Request Group (SAFES) to ensure alignment with corporate vision and mission.
• Manage the intake, review, and implementation of changes related to Space, Aesthetics, Furniture, Equipment, and Signage.
• Provide leadership, support, and direction to program staff on performance and corporate direction issues.
• Establish, implement, and report on quality and productivity indicator measurement tools.
• Co-develop annual budgets and operating plans that align with the hospital’s programs and directives.
• Ensure compliance with hospital, government, and customer policies, procedures, and regulations.
• Build internal and external business relationships to gather information and identify market trends.
• Manage regulatory requirements applicable to equipment installations.
• Ensure effective procurement activities meet the hospital’s internal stakeholders' needs.
• Ensure a safe environment for patients, staff, and visitors; investigate and take corrective action on incidents.
• Manage human resources, including recruitment, selection, and training.
• Teach, coach, and lead staff in the development and monitoring of quality indicators and improvement initiatives.
• Collaborate with internal and external stakeholders to achieve program objectives.
• Participate in education and training specific to current health and safety legislation.

Qualifications

• Minimum of a Master’s Degree or Master’s ready in Business, Economics, or a related field from an accredited university.
• Minimum of 5-10 years experience working in equipment planning and procurement within a healthcare environment.
• Minimum of five (5) years working in a senior leadership role, preferably in a healthcare environment.
• Biomedical service leadership experience or equivalent is required.
• Training or recent experience with drafting requests for proposals and vendor agreements is required.

Requirements

• Strong knowledge of hospital operations.
• Demonstrated experience in negotiating and managing large, complex contracts.
• Knowledge of tools for grading, analyzing, and assessing materials, equipment, supplies, and services.
• Knowledge of Supply Chain Management (SCM), Enterprise Resource Planning (ERP), and Material Requirements Planning (MRP) software.
• Excellent critical and logical thinking, analysis, and reasoning skills.
• Project management, change management, and analytical thinking skills.
• Ability to lead, motivate, and influence individuals and teams.
• Strategic business sense with financial management and budget development skills.
• Understanding of interrelationships between clinical and support programs.
• Ability to manage complex systems and human resources at the executive level.
• Leadership skills to foster relationships with stakeholders.
• Ability to coach, advise, and teach others using adult learning principles.
• Experience with lean methodology for process improvement.
• Ability to independently identify issues and plan improvements.
• Proven attendance record.
• Understanding and compliance with patient and staff safety policies.
• Ability to perform the essential duties of the job.
• Effective use of empathy in interactions with others.
• Commitment to providing an exceptional experience for staff and clients.

Benefits

• Additional specialized training will be considered an asset (e.g. Professional Certification in Supply Chain Logistics (P. Log) or a Designation as a Supply Chain Management Professional (SCMP).

Company Description

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants. We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.