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Director, Change Management @Contentstack

[Hiring] Director, Change Management @Contentstack

Mar 19, 2025 - Contentstack is hiring a remote Director, Change Management. đź’¸ Salary: $215,000 - $235,000. đź“ŤLocation: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Director, Change Management will be responsible for building and leading Contentstack’s change management function, ensuring customers successfully transition from legacy CMS platforms to a composable architecture. This role will develop frameworks, training programs, and strategic initiatives to drive adoption, reduce resistance, and maximize customer success.

  • Develop and lead the Change Navigator program, refining its methodology and expanding its impact.
  • Create structured change management frameworks that address people, process, and technology challenges.
  • Work closely with customers to assess readiness, define success metrics, and guide them through transformation.
  • Develop training programs in partnership with Contentstack Academy to upskill customer teams.
  • Collaborate with Sales, Customer Success, and Product teams to ensure seamless customer transitions.
  • Build internal advocacy programs to help customers drive change within their organizations.
  • Measure and report on change management success, including adoption rates, time-to-value, and business impact.

Qualifications

  • 8+ years of experience in change management, digital transformation, or enterprise consulting.
  • 15+ years of overall experience in B2B, SaaS.
  • Strong understanding of composable architecture, MACH principles, and headless CMS.
  • Experience leading large-scale CMS migrations (e.g., AEM to Contentstack).
  • Proven ability to align executive stakeholders and drive organizational change.
  • Excellent communication, facilitation, and leadership skills.
  • Some travel excites you.

Requirements

  • Base salary for this role ranges from $215,000 - $235,000 based on skillset and experience.

Benefits

  • Interesting Work: We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it.
  • Tribe Vibe: We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.
  • Bragging Rights: We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, Walmart, and many more!
  • One Team One Dream: This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance.

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đź“Ť Be aware of the location restriction for this remote position: USA
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Back to Remote jobs  >   All others
Director, Change Management @Contentstack
All others
Salary đź’¸ $215,000 - $235,000
Remote Location
USA
Job Type unspecified
Posted Mar 19, 2025
Apply for this position Unlock 55,409 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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