[Hiring] Director, Business Process @Amplify

Role Description

We are looking for a process design leader who can architect a lightweight, collaboratively-built operating playbook for a complex Product organization. The bar is high in two directions at once: enough rigor to stop the patterns that erode delivery today, and enough restraint to avoid smothering the people doing the work with overhead. You will own and standardize the core processes that govern how Product plans, builds, and ships — but you will design them with business unit partners, not for them. You will also continuously scan the organization to spot where new process infrastructure is needed (and equally, where existing process should be retired or simplified).

The right person for this role has spent a career proving that great process is a force multiplier — not bureaucracy — and has the instinct to feel the line between too much process and too little, and to stay on the right side of it.

Responsibilities

• Planning & Roadmapping
  • Co-design and steward the cross-functional planning calendar for the Product organization.
  • Resolve the misalignment that exists today by introducing the lightest framework that genuinely solves the problem.
  • Maintain dynamic business unit and cross-product roadmaps and ensure alignment across all other planning functions.
• End-to-End Launch Planning & Related Processes
  • Design the standardized end-to-end launch process across business units.
  • Co-develop the launch playbook with Go-To-Market, Sales, Customer Experience, Marketing, and Supply Chain.
  • Codify ready-to-launch protocols that ensure pricing, manufacturing, and distribution are confirmed.
• Stage Gates & Decision Frameworks
  • Steward and continuously evolve the five-gate stage gate process.
  • Co-develop refinements with suite leaders and stage gate sponsors.
  • Manage gate review orchestration to ensure decisions made in stage gate meetings actually stick.
  • Own scope change management for evaluating and approving changes after a gate has been passed.
  • Partner with Finance & Analytics to link funding and resourcing decisions to gate readiness.
• Spot Gaps and Build Lightweight, Co-Developed Process
  • Identify new areas where process infrastructure is needed.
  • Build process that earns its keep with the lightest possible framework.
  • Retire and simplify processes as actively as you create.
  • Build and lead the central team that designs, iterates on, and supports critical processes.
  • Establish a continuous improvement loop for the processes owned.

Qualifications

• 8+ years of progressive experience in business operations, program management, process design, or product operations leadership.
• Demonstrated track record of building lightweight, well-adopted process frameworks.
• Proven experience designing and rolling out core operating processes at scale.
• Strong bias toward partnership and co-creation.
• Track record of leading cross-functional product launches end-to-end.
• People management experience.
• Comfort with both strategy and execution.
• K–12 or education context preferred.
• Undergraduate degree required; MBA or advanced degree preferred.

Benefits

• Amplify is an Equal Opportunity Employer.
• Amplify makes employment decisions based on qualifications and merit.
• Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities.
• If selected for employment, a background check will be required.
• Amplify is an E-Verify participant.