[Hiring] Digital Drilling Analyst @SLB

Role Description

The Digital Drilling Analyst is the primary Level 1 point of contact for DrillOps Advisory and Automation. Working remotely, they coach and support rig site crews through Hypercare and the transition to the SaaS Managed Services model, providing first-line troubleshooting, workflow support, and issue escalation and follow-up. They act as a trusted advisor to the customer, helping them maximize value from the products in line with each project’s SOW.

Key Responsibilities

• Project Engagement and Support
  • Maximize utilization of DrillOps Advisory and Automation by engaging and coaching the rig crew.
  • Support connectivity, software upgrades, and system availability with IT, the rig contractor, and support teams.
  • Troubleshoot hardware, software, and process issues; set up users, roles, and workstations.
  • Log software issues and enhancement ideas, propose bug fixes, and promote continuous improvement and cross-domain solutions.
  • Contribute to technical discussions on workflow optimization, past-well analysis, and project value; capture leads and opportunities.
  • Lead DrillOps implementation in the GU and hold performance reviews with DDEs, FDLs, and SDLs.
• DrillOps Setup and Operations
  • Create wells in DrillOps and configure each well, section, and run from the Drilling Plan / Well Program (via DrillPlan DDP or manually).
  • Work with the WE, DD/MWD, Driller, and Client to design settings and align RCS settings with Advisory and Automation.
  • Support review and optimization of constraints while drilling, within approved technical and operational workflows.
  • Collect project KPIs, analyze planned vs. executed, and support end-of-section and end-of-well performance analysis.
  • Prepare and distribute Daily and Section PDF reports covering utilization, observations, issues, escalations, opportunities, and lessons learned.
• Remote Monitoring and Escalation
  • Monitor job execution for system usage, advisory outputs, automation utilization, and deviations from workflow.
  • Monitor data quality: missing channels, latency, incorrect mappings, rig state inconsistencies, and abnormal values.
  • Document utilization and system-related downtime for monthly RME KPIs; capture lessons learned from configuration, adoption, and execution gaps.
  • Escalate unexpected behaviour with evidence: screenshots, timestamps, well/section/run context, active settings, and data channels.
• Data and Documentation Management
  • Maintain a structured folder per well: setup files, roadmaps, BHA information, checklists, reports, issue logs, screenshots, lessons learned, and final summaries.
  • Follow naming conventions and version control; keep an issue and action tracker for each monitored job.
  • Store troubleshooting and escalation evidence and ensure traceability of events, recommendations, escalations, and resolutions.

Key Interfaces

• Rig crew (Driller, DD/MWD)
• Well Engineering
• Rig Contractor
• GU teams (DDEs, FDLs, SDLs)
• IT
• Service hubs
• Digital/Product organization

Success Measures

• High utilization of Advisory and Automation
• Quality and timeliness of daily and section reporting
• Smooth Hypercare and SaaS transition
• Well-documented, traceable issue resolution
• Customer satisfaction and demonstrated value from DrillOps
• Field experienced Mud Loggers