[Hiring] DHA Configuration Analyst @Signature Performance, Inc.

Role Description

You are a person who is passionate about developing efficient future-state workflows that reduce manual workarounds, improve productivity and data quality, and strengthen revenue capture and collection. In the role of DHA Configuration Analyst, you will be responsible for leveraging your recent hands-on Military Health System revenue cycle experience and partner with operational subject matter experts, technical teams, and implementation stakeholders to:

• Evaluate workflows
• Identify system and process gaps
• Configure solutions
• Develop and execute testing scenarios
• Troubleshoot issues
• Validate that system functionality meets business requirements

Qualifications

• 6+ years recent hands-on experience performing revenue cycle functions within a Military Health System or comparable complex healthcare environment
• Demonstrated knowledge of revenue cycle operations, including Third Party Collections, revenue integrity, charge capture, coding, claims management, denials, accounts receivable, and collections
• Working knowledge of MHS GENESIS and revenue cycle workflows operating within or in conjunction with the system
• Knowledge of insurance identification and verification claims processing, payer requirements, denial management, reimbursement, and collection processes
• Experience analyzing business processes, identifying workflow gaps, and recommending operational or system-based solutions
• Experience gathering, documenting, analyzing, and validating business and functional requirements
• Ability to translate operational processes and business requirements into system configuration requirements
• Experience identifying workflow inefficiencies, manual workarounds, revenue leakage, and process improvement opportunities
• Strong analytical and problem-solving skills with the ability to evaluate complex operational and system issues
• Ability to develop test scenarios, validate expected system outcomes, and identify and document configuration issues
• Ability to effectively communicate technical and operational information to both business and technical audiences
• Demonstrated ability to collaborate with cross-functional teams and manage multiple priorities in a changing implementation environment

Requirements

• Knowledge of healthcare revenue cycle system configuration, implementation, or optimization
• Familiarity with MHS GENESIS configuration and Defense Health Agency revenue cycle operations
• Knowledge of system workflows, work queues, business rules, and automation opportunities
• Familiarity with functional, regression, and user acceptance testing (UAT)
• Understanding of revenue cycle analytics, operational reporting, dashboards, and KPIs
• Ability to develop process maps, functional requirements, configuration documentation, and workflow documentation
• Familiarity with large-scale system implementations, modernization, or process transformation initiatives

Benefits

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match

Security Requirements

• U.S. Citizenship or naturalized citizenship is required for this position
• All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii
• Signature Performance requires candidates to participate in interviews with their camera enabled
• Interviews may be recorded for evaluation, training, quality assurance, and hiring purposes
• Candidates will be provided the opportunity to consent during the application process and notified before recording begins
• These requirements are applied consistently to all applicants and are a condition of participation in the selection process
• Failure to meet these requirements may result in removal from consideration
• Candidates who have questions, concerns, or require accommodation regarding recording should notify the Talent Attraction & Strategy team before proceeding