[Hiring] Configuration and Testing Analyst @Alight

Role Description

We are seeking a collaborative and solutions-focused Configuration and Testing Analyst to partner with Account Executives, clients, and internal business and technology teams. In this role, you will lead conversations to understand business needs, gather and document requirements, identify opportunities for improvement, and translate complex challenges into effective solutions.

You will play an important role in supporting Alight Leave Solutions, helping ensure solutions are configured, tested, and delivered accurately while promoting consistent processes and best practices across the organization.

Responsibilities

• Partnering with clients and internal stakeholders to understand business processes, identifying gaps and challenges, and translating business needs into clear, actionable requirements.
• Leading requirements-gathering discussions and supporting system configuration, implementation, and testing using business-configurable tools.
• Identifying opportunities to improve processes, increasing efficiency, and establishing scalable best practices.
• Building and maintaining good working relationships with client, business, and technical partners to support ongoing operational effectiveness.
• Serving as a functional escalation point, helping evaluate issues and coordinate appropriate solutions.
• Collaborating with technology partners to align requirements and development efforts and support timely, accurate delivery.
• Mentoring and supporting other Business Systems Analysts in requirements gathering, documentation, coordination, and analysis.
• Evaluating completed work and project outcomes to identify key learnings and opportunities to strengthen future processes.
• Developing, documenting, and promoting tools, resources, and best practices that align with Alight Leave Solutions' business goals.

Qualifications

• Have business analysis experience with demonstrated expertise in gathering, analyzing, and documenting complex business requirements.
• Have experience in Absence & Disability, Leave of Absence, HR, employee benefits, and/or health insurance technology solutions.
• Demonstrate proven ability to deliver detailed requirements for complex projects and support business transformation, process improvement, or automation initiatives.
• Possess proficiency with tools such as Microsoft Excel, Word, Notepad++, and/or configuration and integration platforms.
• Have analytical, problem-solving, communication, and stakeholder-management skills.
• Be able to collaborate effectively across client-facing, business, operational, and technical teams.
• Possess bachelor's degree in technical or related discipline, or equivalent relevant professional experience.
• Experience in Smart Sheets and JAVA is required and IIBA CCBA and/or CBAP certification is a plus.

Application and Interview

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

Our Commitment to Inclusion

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [email protected].

Equal Opportunity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter.

Authorization to Work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Salary Pay Range

• Minimum: 75,000.00 USD
• Maximum: 95,000.00 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight.