[Hiring] Infrastructure Engineering Advisor @The Cigna Group

Role Description

As an Advisor on the Infrastructure Governance and Delivery (IGD) team, you will manage, track, and report on Global Infrastructure & Operations (GI&O) labor contracts. You will also support outsourcing, third-party management, and global workforce needs. You will be the main point of contact between Infrastructure teams, Finance, Global Procurement & Third-Party Management, and Shared Services.

You will help put key supplier contracts in place, save money, and solve supplier issues. You will also help suppliers perform better and lower contract and business risk.

Responsibilities:

• Global Workforce Strategy Support:
  • Support sourcing and contracting for GI&O.
  • Use market insights, business priorities, spend data, and supplier comparisons to save money, lower risk, and improve service.
  • Track Service Level Agreements (SLAs), Statement of Work (SOW) changes, and costs.
  • Compare top suppliers through a Request for Proposal (RFx) or a similar process.
  • Advise teams on supplier plans, negotiation approaches, and contract terms.
  • Build strong supplier and stakeholder relationships.
  • Manage projects well and communicate clearly during the contract lifecycle.
• Managed Services Contract Support:
  • Guide and oversee assigned suppliers.
  • Track performance, solve issues, watch risks, and report.
  • Report supplier results against agreed goals each month, quarter, or year.
  • Find and carry out ways to improve supplier oversight and buying processes.
  • Support regular Enterprise Business Reviews with business partners, stakeholders, and suppliers every quarter or twice a year.
  • Complete supplier reviews, such as SLA reviews, business continuity plan reviews, contact updates, and insurance certificate checks.
• Stakeholder Management:
  • Build strong relationships with business partners to understand their needs and offer supplier solutions.
  • Work through a changing supplier landscape while balancing shifting business priorities and risks.
  • Lead senior-level talks between Cigna and supplier leaders.
  • Bring strategic ideas to business needs, agreements, SLAs, change orders, and SOWs.
  • Work with sourcing teams, Third-Party Management (TPM) colleagues, and business requesters on supplier performance and negotiations.
  • Report on supplier spend, performance, expiring contracts, renewals, and the contract pipeline.
  • End or not renew supplier agreements when needed.
  • Support financial reporting and governance.

Qualifications

• Education: Bachelor's degree in supply chain management, business administration, finance, legal, operations, or a related field is strongly preferred.
• Experience: 8+ years in strategic sourcing, third-party management, global workforce management, supplier governance, operations, and hiring support.

Requirements

• Experience with supplier onboarding, offboarding, due diligence, contracting, governance, performance management, and payment.
• Proven ability to write and review contracts, SLAs, Master Service Agreements, and SOWs.
• Good understanding of legal and business contract terms.
• Strong communication, presentation, relationship, project management, and prioritization skills.
• Familiarity with Source-to-Pay tools such as Ariba, iCertis, or similar.
• Ability to work well in a fast-paced environment where details may change.
• Advanced skills in Microsoft Word, Excel, PowerPoint, and SharePoint.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• Comprehensive range of health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) plan.
• Company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year.
• Paid holidays and leaves of absence.

Company Description

At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients.