[Hiring] Development Operations Specialist @The Land Institute

Role Description

The Land Institute is leading a global movement to advance perennial grain agriculture and transform food systems. As our Development and Communications programs grow, we need strategic development operations to support meaningful donor relationships, strengthen decision-making, and sustain organizational growth.

As the Development Operations Specialist, you will ensure the daily operations of our fundraising systems run accurately and efficiently. You will:

• Process gifts
• Maintain constituent records
• Support reporting
• Help administer the systems that enable philanthropy and community engagement

We seek a detail-oriented, collaborative professional who enjoys solving problems, improving processes, and delivering consistently excellent work.

Qualifications

• 2–4 years of experience in development operations, nonprofit administration, CRM administration, database management, or a related field
• Experience in maintaining accurate data and managing administrative processes
• Strong organizational skills and exceptional attention to detail
• Ability to manage multiple priorities while producing accurate, timely work
• Strong written and verbal communication skills
• Ability to learn new technologies and adapt to evolving systems and processes
• Preferred: Experience with fundraising CRM platforms
• Preferred: Experience processing charitable gifts or supporting fundraising operations
• Preferred: Experience working in a nonprofit organization
• Preferred: Experience using new technologies, including artificial intelligence, to improve workflows

Requirements

• Gift Processing and Constituent Records (40%)
  • Process charitable contributions accurately and promptly
  • Maintain complete, accurate constituent records in the CRM
  • Reconcile gifts with Finance to ensure financial accuracy
  • Generate gift receipts and supporting documentation
  • Maintain campaign coding structures within the CRM
• CRM Administration and Data Quality (30%)
  • Maintain data quality through routine quality assurance, ongoing data hygiene, and larger-scale data clean-up
  • Import, export, and update constituent data while following established governance standards
  • Troubleshoot routine CRM issues and escalate complex issues when appropriate
  • Support system administration and documentation
• Reporting and Administrative Support (20%)
  • Prepare recurring reports for Development, Finance, audits, and organizational leadership
  • Support donor segmentation, mailing lists, event and form registrations, and campaign administration
  • Assist with data requests and operational support across Development and Communications
• Team Collaboration (10%)
  • Partner with colleagues across Development and Communications to support fundraising and constituent engagement
  • Identify opportunities to improve recurring processes and share recommendations with the Development Operations Manager
  • Contribute to a collaborative, creative culture focused on better supporting our colleagues and our community

Benefits

• The Land Institute offers an excellent benefits package and a competitive salary commensurate with experience.
• The annual salary range for this position is $57,000 - $71,000
• Remote-friendly work environment
• Paid parental leave
• Competitive, equitable compensation
• 403(b) Retirement
• 403(b) Employer contributions
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employer-Provided Life Insurance
• Flexible Spending Account
• Dependent Care
• Short-Term and Long-Term Disability Insurance
• Voluntary Life Insurance
• Accidental Insurance
• Critical Illness Insurance
• Employee Assistance Program
• Paid holidays
• Generous paid time off
• Complete laptop workstation and set up for remote work

Company Description

The Land Institute co-leads the global movement for perennial, diverse, regenerative grain agriculture at a scale that matches the enormity of the intertwined climate, water, and food security crises. An independent 501 (c) (3) non-profit founded in 1976, the organization seeks to reconcile the human economy with nature's economy, starting with food.

The transdisciplinary team of scientists, together with global partners, is developing new perennial grain crops, like Kernza©, and diverse cropping systems that function within nature's limits while researching the social transformation required for a just, perennial human future.