[Hiring] Detection & Investigation Analyst Lead @PNC

Role Description

As a Detection & Investigation Analyst Lead within PNC's Fraud Detection & Remediation organization, you will be based in Birmingham, AL, or Denver, CO. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

• Sunday - Wednesday: 9:30 pm - 8:30 am ET

Job responsibilities include:

• Reviews and investigates customer cases, reports, and work for potential and actual loss.
• Minimizes fraud, Anti-Money Laundering, and/or organizational risk.
• Performs early detection of suspicious activity.
• Controls and prevents losses.
• May lead the work of and/or train detection and investigation staff.
• Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities.
• Recommends disposition and identifies gaps and control enhancements.
• Uses defined research procedures to identify and resolve issues.
• Identifies trends and escalates as appropriate.
• Follows standards and practices to mitigate fraud, Anti-Money Laundering, and other risk exposure and loss.
• Shares best practices among the team and/or service partners.
• Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
• Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities.

Qualifications

• Analytical Thinking
• Customer Solutions
• Decision Making
• Operational Risks
• Problem Resolution
• Researching
• Risk Mitigation Strategies

Requirements

• Roles at this level typically require a university/college degree with < 1 year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Paid time off, including maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days each year, and between 15 to 25 vacation days each year