[Hiring] Deployment Engineer @Comet

Role Description

Comet is looking for an experienced Deployment Engineer (located in the East or Central USA Only) to help our customers successfully deploy, operate, and troubleshoot Comet in their environments. This is a highly customer-facing engineering role. You will work directly with customers to understand their infrastructure and deployment requirements, lead deployments, troubleshoot complex issues, and drive problems through to resolution. You will also contribute to the engineering and automation behind our deployment solutions, including Kubernetes, Helm, Terraform, cloud infrastructure, tooling, and documentation.

What You’ll Do:

• Work directly with customers to understand their infrastructure and deployment requirements.
• Deploy and maintain Comet across Kubernetes and cloud environments.
• Troubleshoot complex infrastructure and deployment issues across Kubernetes, networking, cloud services, databases, and application configuration.
• Own customer issues from investigation through resolution, collaborating with Engineering, Support, Customer Success, and other teams when needed.
• Develop and improve Helm charts, Terraform, deployment tooling, automation, and documentation.
• Participate in technical customer calls and explain complex topics clearly.
• Use AI tools for troubleshooting, development, automation, and investigation while validating results and maintaining engineering judgment.

Qualifications

• Proven customer-facing technical experience is essential.
• Proven experience using AI tools in real engineering workflows, with the ability to critically evaluate and validate their output.
• Strong hands-on experience with Kubernetes, Helm and containerized applications.
• Production experience with cloud infrastructure, preferably AWS.
• Experience with Infrastructure as Code, preferably Terraform.
• Strong Linux, networking, and infrastructure troubleshooting skills.
• Experience troubleshooting production systems using logs, metrics, and monitoring/observability tools.
• Excellent written and verbal communication skills.

Requirements

• You take ownership and proactively move problems forward.
• You are passionate about troubleshooting unfamiliar systems and looking for root causes rather than quick workarounds.
• You can work independently while knowing when to collaborate or ask for help.
• You communicate progress, blockers, and decisions clearly - especially in a remote environment.
• You are comfortable with ambiguity and changing priorities.
• You work well across teams and care about both the customer experience and engineering quality.

Nice to Have

• Enterprise or self-hosted software experience.
• Multi-cloud or on-premises deployment experience.
• CI/CD and GitOps experience.
• MLOps or AI infrastructure experience.
• Software development experience.
• Startup experience.

Benefits

• Competitive base salary - $150K-200K based on proven experience, skills and location.
• Competitive benefits package.
• Flexible working hours and remote work options.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to work with cutting-edge technologies and projects.