[Hiring] Dental Billing & Accounts Receivable Specialist @SnappyCX

Role Description

We are seeking an experienced Dental Billing & Accounts Receivable Specialist to support a dental practice with end-to-end dental billing, claims management, and accounts receivable activities.

• Hands-on experience working in a dental office or dental practice.
• Strong understanding of dental insurance, claims submission, payment posting, denials, outstanding balances, and AR follow-up.
• Experience with Dentrix Ascend is required.
• Familiarity with Weave as a VOIP/communications platform is highly preferred.
• Ability to independently manage billing and AR workflows.

Key Responsibilities

• Manage the dental practice's billing and accounts receivable processes.
• Submit and follow up on dental insurance claims accurately and timely.
• Review unpaid, rejected, and denied claims and take appropriate action to resolve outstanding balances.
• Perform insurance eligibility and benefits verification as needed.
• Post insurance and patient payments accurately.
• Review EOBs/ERAs and reconcile payments against submitted claims.
• Identify billing discrepancies, underpayments, and missing payments.
• Follow up with insurance carriers regarding outstanding claims and payment status.
• Manage aging AR and prioritize accounts requiring follow-up.
• Assist with correcting and resubmitting rejected or denied claims.
• Review patient accounts for outstanding balances and billing issues.
• Communicate professionally with insurance companies, patients, and the dental office team.
• Maintain accurate billing records and documentation within the practice management system.
• Use Dentrix Ascend to manage patient accounts, claims, payments, and billing activities.
• Use Weave for practice communications as required.
• Support other dental administrative and billing functions as needed.

Qualifications

• 3+ years of hands-on dental billing, insurance, or accounts receivable experience.
• Previous experience working directly with a dental office, dental practice, or dental healthcare organization.
• Hands-on experience with Dentrix Ascend is required.
• Strong understanding of dental claims and the dental insurance billing process.
• Experience with claim submission, payment posting, EOB/ERA review, denials, and AR follow-up.
• Strong understanding of dental insurance terminology, procedures, and billing workflows.
• Experience working with insurance carriers and resolving claim issues.
• Strong attention to detail and ability to identify billing discrepancies.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple accounts and billing priorities.
• Weave experience is preferred, but not required if the candidate has strong dental practice experience.

Preferred Experience

• Dental insurance billing
• Dental claims and denial management
• Dental AR and aging reports
• Insurance follow-up
• EOB/ERA reconciliation
• Patient billing and collections
• Dentrix Ascend
• Weave
• Dental practice management

Work Schedule

Both part-time and full-time candidates will be considered. The final schedule will be determined based on the candidate's availability and the client's operational needs.