[Hiring] Data Protection Officer @Trust Keith

Role Description

Be the primary Privacy Expert for a portfolio of Trust Keith customers, delivering outstanding service with warmth, clarity, and independence.

• Implement and oversee comprehensive privacy programmes through the Trust Keith platform, setting priorities, tracking progress, and ensuring delivery aligns with each customer’s goals and expectations.
• Lead customer calls, workshops, and Risk Committee meetings that make privacy engaging.
• Manage incoming privacy queries with empathy and speed, meeting our SLAs while keeping things human. Troubleshoot privacy challenges and help companies build trust through action, not jargon.
• Conduct data-protection audits to build a deep understanding of each customer’s risks and realities, then turn insights into clear, actionable next steps.
• Identify and communicate priority risks using the Trust Keith platform, helping customers make smart, defensible decisions about privacy.
• Be part of our breach response rota. You'll take turns covering our dedicated breach line, providing support when it’s needed most. There's a flat rate for being on cover, plus additional pay if the line rings and you step in to triage. No unpaid on-call, no surprises.
• Feed back insights from the field to our Product team to keep evolving how we deliver.
• Collaborate closely with our Head of Privacy and the wider privacy team, sharing best practices, supporting peers, and contributing to a culture of continual improvement.
• Partner with Customer Success, Product, and Ops (because we’re building this together).
• Share your ideas, your expertise, and your sense of humour at our quarterly DPO Days, where we get into the nitty-gritty of the latest privacy trends and shape the next chapter of Trust Keith.

Qualifications

• 4+ years of privacy experience, holding certifications like CIPP/E, CIPM, LLM, or IAPP membership.
• Understand GDPR, PECR, CCPA, and international data transfers and can explain them without sending people to sleep.
• Have tackled privacy challenges in AI, fintech, healthtech, edtech, or other complex data environments (bonus points if you loved the chaos).
• Have experience working with multiple customers on a fractional, freelance, or consultancy basis.
• Understand risk management and take a pragmatic approach to compliance.
• Know your way around privacy docs (IARs, RoPAs, privacy notices, DSARs, breach logs, etc.).
• Are tech-curious and opinionated. You love trying new tools, pushing boundaries, and sharing ideas that shape the future of privacy delivery.
• Are self-motivated but thrive on collaboration. You love bouncing ideas off other brilliant DPOs and helping the whole team level up.

Requirements

• Looking for flexible work that grows with you.
• Work within UK business hours (Monday to Friday) to stay connected with our team and customers.

Benefits

• £550/day + performance bonus.
• Freedom with connection; autonomy, but never isolation.
• Variety in work across different industries, products, and personalities.
• Tech that works for you, allowing focus on driving real strategic impact.
• Community collaboration with DPOs, Product, Customer Success, and Ops teams.
• Quarterly DPO Days for team deep-dives into trends and new ideas.
• Continuous growth through regular learning sessions and open forums.
• A fun and creative start-up environment.

Company Description

At Trust Keith, we’re on a mission to make the complex world of data protection simple, human, and genuinely fun. We combine hands-on human expertise with an intelligent platform to power continuous privacy operations, turning regulatory chaos into clarity. We’ve been named one of Tempo’s Top 100 Start-ups (two years running) and snagged Flexa’s Flexible SaaS Award (2023). We’re a 16-strong remote team that questions, reimagines, and builds differently.