[Hiring] Data Entry Associate @Blend360

Role Description

We are looking for a detail-oriented Operations Support Analyst to join Blend360 and support an application-based operational process involving card-data refresh activities. The role involves:

• Accessing card records through a web-based application.
• Manually refreshing card information.
• Triggering the underlying API process to ensure card-detail data is updated accurately and within the defined Service Level Agreement (SLA).

This role requires strong attention to detail, process discipline, reliability, and the ability to work during US business hours. The selected candidate will:

• Follow established procedures to process card-update requests and ensure timely completion.
• Demonstrate a proactive attitude and a willingness to learn new technologies, applications, and processes as business needs evolve.

Qualifications

• Good attention to detail and the ability to perform repetitive, process-driven tasks accurately.
• Basic computer skills and comfort working with web-based applications.
• Ability to follow documented procedures and instructions with minimal errors.
• Strong commitment to meeting deadlines and adhering to defined SLAs.
• Good communication skills and the ability to escalate issues when required.
• Willingness to work in the EST shift to support US business hours.
• Positive attitude, adaptability, and willingness to learn new technologies and applications.

Requirements

• Experience in operations support, application support, back-office operations, or transaction processing.
• Familiarity with ticketing systems, workflow tools, or web-based business applications.
• Experience working in an SLA-driven environment.
• Exposure to banking, financial services, payments, or card-related operations would be an advantage.

Benefits

• Work Arrangement: Remote
• Shift: 4:30 PM to 1:30 AM
• Engagement Duration: 6 Months Contract
• Joining: Immediate joiners preferred