[Hiring] Cyber Program Specialist @Texas Municipal League Intergovernmental Risk Pool

Role Description

This position serves as the primary administrative and logistical coordinator for the Cyber Services department. Responsibilities include planning and coordinating cybersecurity training programs and meetings, preparing professional training materials, supporting compliance with State training requirements, and assisting with the cyber coverage application and renewal process.

• Coordinates end-to-end logistics for cybersecurity training programs and meetings, including scheduling, facility reservations, catering, materials, and technology needs.
• Oversees pre-event, on-site, and post-event arrangements, anticipating needs and resolving issues to ensure training staff are fully prepared and events run smoothly.
• Develops and maintains the department’s training calendar, coordinating multiple concurrent events and deadlines.
• Oversees event registration, Member communications, and attendance tracking for training programs.
• Serves as the department’s liaison with vendors on training-related logistics, including coordinating training recordings.
• Prepares and refines presentations and training materials to ensure a polished, professional, and consistent product.
• Ensures training materials meet State-mandated cybersecurity and artificial intelligence training requirements prior to submission.
• Administers post-training surveys and analyzes and summarizes feedback for the Director of Cyber Services.
• Serves as a primary point of contact for Member and staff inquiries regarding training offerings and registration, and routes other matters to appropriate staff.
• Supports the cyber coverage application and renewal process by gathering required documentation, tracking outstanding items, and following up with Members to ensure timely completion.
• Compiles data and prepares recurring and ad hoc reports on Member participation and training activity.
• Coordinates with Underwriting, Risk Services, and other departments on administrative matters supporting cyber initiatives.
• Develops and maintains department procedures, records, and tracking tools to promote accuracy, consistency, and efficiency.
• Handles confidential and sensitive information with discretion.
• Provides comprehensive administrative support to the Director of Cyber Services and the Cyber Services team.

Qualifications

• Education: Associate’s degree
• Years of Experience: 3
• Area of Experience: Program administration or coordination, program support and operations, or a related field
• Experience independently managing projects, programs, initiatives, or complex workflows involving multiple stakeholders
• Equivalent combinations of education and experience will be accepted

Requirements

• Strong analytical and critical-thinking skills with the ability to evaluate information, identify trends or issues, and develop recommendations.
• Ability to independently manage assigned program responsibilities and projects within established objectives and direction.
• Ability to exercise sound professional judgment and determine when issues require escalation or additional review.
• Strong organizational and project coordination skills with the ability to manage multiple priorities, deadlines, stakeholders, and concurrent activities.
• Strong written and verbal communication skills.
• Strong presentation and facilitation skills.
• Ability to establish productive working relationships with Members, internal departments, vendors, brokers, carriers, and other external stakeholders.
• Ability to work collaboratively across Underwriting, Risk Services, Claims, and IT.
• Ability to quickly learn and become proficient in a variety of technology platforms and systems.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Valid Texas driver’s license and a good driving record.

Benefits

• Occasional overnight travel by car or air.
• Be able to withstand typical office work that includes periods of sitting, standing, typing, etc. indoors while potentially performing job tasks in close proximity to other people.
• Must be able to exert up to 10 pounds of force occasionally to move objects.
• Requires close visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer screen, visual inspection, or extensive reading.
• Ability to safely operate a motor vehicle for extended periods, including prolonged sitting, use of hands and feet to operate vehicle controls, and maintaining visual awareness in varying traffic and weather conditions.
• Ability to work in closed vehicles or equipment.
• Ability to have a flexible work schedule to meet business needs.
• Must be able to operate standard computer hardware.

Company Description

The Texas Municipal League Intergovernmental Risk Pool is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability, or sexual orientation.

The Texas Municipal League Intergovernmental Risk Pool makes reasonable accommodations for the disabled. If you believe you require special arrangements to participate in the testing process, you must inform the People Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.