Contact Center Dev Lead
@TekCommands
All Others
|
Salary
unspecified
|
Remote
Location
|
|
Employment Type
contract
|
Posted
1mth ago
|
[Hiring] Contact Center Dev Lead @TekCommands
1mth ago - TekCommands is hiring a remote Contact Center Dev Lead. πΈ Salary: unspecified πLocation: MST (UTC-7)
Role Description
The Contact Center Dev Lead will be responsible for leading the development and integration of contact center solutions using Five9 and Twilio technologies.
Qualifications
- Five9 VCC (VCC, IVA, ADP, Reporting)
- SIP, VoIP, Telephony concepts
- REST APIs and system integrations
- CRM integrations (Salesforce or similar)
- SQL basics and reporting knowledge
- SSO / SAML / OAuth authentication
Requirements
- Strong analytical and troubleshooting skills
- Excellent stakeholder communication
- Ability to work in cross-functional global teams
- Documentation and design articulation capability
- Proactive problem-solving mindset
Benefits
- Certifications in Five9 / Cloud platforms
- DevOps exposure (CI/CD, automation scripting)
- Experience with Workforce Optimization (Verint WFM) tools
Company Description
Remote position with work hours from Monday to Friday, 8 AM to 5 PM Arizona Standard time.
More contact center representative jobs
View more similar jobs
Kickstart Your Job Search
|
|
Be aware of the location restriction for this remote position: MST (UTC-7) |
| βΌ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | οΈ
All Others
|
Salary
unspecified
|
Remote
Location
|
|
Employment Type
contract
|
Posted
1mth ago
|
Did not apply
β
Applied
β
Sent Follow-Up
β
Interview Scheduled
β
Interview Completed
β
Offer Accepted
β
Offer Declined
β
Application Denied
β
|
|
Be aware of the location restriction for this remote position: MST (UTC-7) |
| βΌ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | οΈ
