[Hiring] Consultant, Client Partnerships @CCS Fundraising

Role Description

The Consultant, Client Partnerships will work with CCS project and client executives on a specialized Client Partnerships team as we collaboratively launch partnerships with nonprofits. You will have direct access to leaders in the field and expert training, expanding your opportunities to learn and building your network for future success.

This role will focus on ensuring clients have a quality experience with CCS during the onboarding of their engagement. As the initial weeks of our work are vital for establishing trust, we rely on the Client Partnerships team to provide a confident, professional start to every engagement through:

• Exceptional project planning and transition management
• Leading client onboarding
• Serving as the dedicated project director for select part-time engagements

The successful candidate will have excellent multi-tasking skills and manage a portfolio of ~4-6 client projects concurrently, joining a team of high-performing professionals that specialize in:

• Leveraging fast-paced project management abilities to launch new client projects
• Laying the foundation for success for the client and CCS team
• Creating detailed plans for project sequencing and timing
• Developing all necessary project tools
• Collaborating with clients on tailored messaging strategies
• Implementing best practices for client services and partnerships

This is a client-facing role with significant responsibilities for relationship building, setting a standard for professional excellence, and producing bespoke client/constituent engagement tools and deliverables.

Qualifications

• Bachelor’s degree required
• 5+ years of experience in a professional role required
• Prior experience preferred in the client services, development, and/or fundraising sector
• Exceptional professional demeanor and interpersonal skills
• Ability to work collaboratively with all levels of staff
• Ability to work autonomously in a remote setting
• Demonstrated data-based and logical decision-making
• Adaptability to manage multiple workflows, timelines, and deadlines
• Close attention to detail
• Strong verbal communication skills
• Outstanding writing skills with an eye for design
• Advanced knowledge of Word, Excel, PowerPoint, Zoom, Microsoft Teams, and Outlook
• Ability to learn new software applications
• Familiarity with donor CRMs and database needs a plus
• Experience with project management tools, such as Monday.com, is a plus
• Knowledge of prospect research programs and modalities is a plus
• Thrives in a mission-oriented environment
• Self-starter able to drive activity while handling multiple workstreams

Requirements

• Serve as a project manager and strategic partner to nonprofit clients
• Work collaboratively with a variety of different audiences
• Be the central point of contact and consultative liaison between the assigned client and the CCS team
• Lead in the design and execution of all initial planning calls, meetings, and materials
• Develop foundational materials that will guide the engagement
• Draft, refine, and finalize all study/assessment tools and materials
• Conduct and support data analysis of clients’ past fundraising performance
• Track and manage workplans and deadlines simultaneously across project portfolios
• Ensure CCS executives are kept up-to-date on project progress and challenges
• Facilitate the transition of each engagement to a CCS Director
• Support the maintenance of an onboarding resource library
• Report weekly on your slate of work and capacity to support upcoming engagements

Benefits

• Competitive benefits
• Dynamic training program
• Resources for career advancement
• Mentoring and networking opportunities