[Hiring] Congress Registration Manager @BCD

Role Description

If you love keeping moving pieces organized and making complex event logistics feel seamless, this could be your kind of role. As a Congress Specialist, Registration, you’ll support Life Sciences congress activity in a fast-paced, highly regulated environment where accuracy, compliance, and great communication really matter. You’ll be the go-to for attendee registration, housing coordination, confirmations, and client support across multiple congresses at once. It’s a great fit for someone who’s detail-obsessed, solution-oriented, and enjoys working with both data and people.

Qualifications

• 5+ years of congress or convention planning and management experience
• 3+ years of client management experience
• 3+ years of attendee management experience
• Experience supporting Life Sciences or pharmaceutical programs in a highly regulated, detail-oriented setting
• International attendee experience and confidence working across cultures on a global team
• A college degree and/or CMP certification

Requirements

• Managing attendee registration, rooming lists, visa letter requests, and final confirmations with accuracy and care
• Working in a structured, compliance-focused environment where documentation, audit readiness, and deadlines are essential
• Using Cvent attendee, hotel, and reporting modules to maintain clean data, reporting, and communication workflows
• Handling client questions and logistical details with professionalism, responsiveness, and a strong customer-service mindset
• Juggling multiple congresses at once while staying organized, collaborative, and focused on delivering quality work

Benefits

• Flexible Working: A flexible working environment to support you in working where and when you need to.
• Room to Grow: Opportunities for learning and development built into every role, with ownership over your growth direction.
• Everyone has a voice: Conversations that spark curiosity and empathy, ensuring every voice is heard and respected.
• Make your move: Opportunities for new adventures across BCD M&E’s global locations.
• We’ve got you covered: Comprehensive healthcare, retirement plans, continued education support, travel and hotel discounts, and more.
• We’re positive. You’ll love it: Support from leaders who lead with positivity and trust in our people.