[Hiring] Community Manager @Jerry.ai

Role Description

Jerry has built a product used by 5 million people, but the real conversations about car insurance and repair aren't happening in our apps—they’re happening on Reddit, Quora, and TikTok. We don’t want to just ‘manage’ these channels; we want to participate in them.

We’re looking for a Community Manager who can represent Jerry with authenticity and build trust with our current and future users! You’re someone who knows how to provide genuine value in an r/personalfinance thread and can just as easily navigate the high-energy culture of a TikTok comment section.

• Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok — the places our customers actually congregate.
• Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent.
• Grow Jerry’s subreddits into active, trusted communities.
• Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps.
• Work with Growth and Content teams to ensure consistency across channels.
• Measure what matters: sentiment, share of voice, referral traffic, and LLM citation.

Qualifications

• A platform native with a visceral dislike of corporate-speak — you write with a tone that earns upvotes and moves naturally across Reddit, TikTok, and Quora.
• 3+ years in community management or organic social, ideally in fintech, insurtech, or another consumer facing and/or regulated category.
• A strategic operator who builds systems, not just vibes — you understand SEO and how LLMs cite sources.
• Proven ability to make "boring" or "stressful" categories feel human, authentic, and worth following.
• A patient, curious long-game player who values organic trust over quick PR wins.

Requirements

While we appreciate your interest and application, due to the volume of applications we receive, only applicants under consideration will be contacted.

Please note:

• Jerry.ai is only able to hire full-time salaried employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada.
• Full-time hourly employees must currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA.
• Unfortunately, we cannot accept applications from candidates residing elsewhere at this time.

Benefits

• Comprehensive benefits package including health, dental, and vision coverage.
• Paid time off and paid parental leave.
• 401(K) plan with employer matching.
• Wellness benefits, among others.
• Equity opportunities may also be part of your total rewards package.
• Part-time, contract, or freelance roles may not be eligible for certain benefits.

Company Description

Jerry is building the first AI-powered advisor to manage all your physical assets.

• Your car, home, and motorcycle aren't just purchases; they're the physical embodiment of the life you've worked hard to build.
• Every step of the journey — buying, insuring, maintaining, repairing, selling — is fragmented, complicated, and expensive.
• Imagine having a trusted friend in your pocket who takes care of everything: they find you the right car or home at the right price, lock in the best insurance rate without you lifting a finger, remind you before that service appointment turns into an expensive repair, and help you sell at the best price when the time is right. That friend is Jerry.
• We started with car insurance in 2019, became one of the top 3 brokers in the U.S., then added driving insights, diagnostics, and a repair marketplace.
• We've reached 5M+ customers, raised $240M+, and achieved profitability in 2024.
• We're now expanding into home, motorcycle, RV, and beyond.
• Led by serial entrepreneurs and backed by Y Combinator, our team comprises talented and big-hearted leaders from places like Nvidia, Meta, Amazon, BCG, McKinsey, Bain, and GEICO.
• Our culture is the #1 reason people join Jerry and stay — we are a small and mighty team of competitive but kind people who think and act like owners, care deeply about the quality and impact of our work, and are relentless in our pursuit of learning and mastery over our craft.
• We are proud to consistently rank as one of Y Combinator's Top Companies, Forbes and Statista's Best Startup Employers, and to have received other accolades in fintech and insurtech innovation, workplace culture, and leadership.
• We are a remote-first company, but if you prefer in-person or hybrid, we also have offices in Palo Alto, New York City, Chicago, and Toronto.