[Hiring] Community Fundraising Coordinator @American Foundation for Suicide Prevention

Role Description

The Coordinator, Community Fundraising supports initiatives and strategies around both Community and Campus Walks, as well as Construction Hike for Hope. This role will have a focus on supporting peer to peer revenue events through content management, fundraising coaching, event analysis, and strategy development. Additionally, this role works closely with the Senior Director, Community Fundraising to support the work of the Community Fundraising team in all day-to-day operations including providing event-related support and coaching to Chapter Staff across the country.

Essential Duties and Responsibilities

• Collaborate with Chapter Staff on implementation of peer to peer fundraising events within their chapter markets.
• Create and maintain social media content calendar for peer to peer fundraising events to include fundraising best practices, marketing/recruitment content, and impact messaging.
• Manage Community Fundraising inboxes and manage team workflow by determining proper assignment of incoming tasks/questions to team members.
• Assist with the management of vendor relationships and facilitate routine vendor communication.
• Manage and maintain updates to Out of the Darkness Walk and Construction Hike for Hope websites for all chapter event websites and national landing pages.
• Provide customer service to event Chairs and participants, including website and registration support, responding to general inquiries, and providing information about AFSP’s fundraising and programmatic activities through Community Fundraising inboxes.
• Assist Manager, Community Fundraising with research and tasks related to the support and cultivation of Community Impact Sponsorship relationships.
• Coordinate report template requests and provide video tutorials on various reports.
• Support Manager, Out of the Darkness Walks and Director, Peer to Peer Fundraising in drafting content for and facilitating all text-platform related activities to include reporting, staff/volunteer training, technical troubleshooting, creation of text message templates, and maintenance of texting platform for Community/Campus Out of the Darkness Walks and Construction Hike for Hope.
• Assist Manager, Community Fundraising and Director, Peer to Peer Fundraising with creating and implementing email campaigns for fundraising events.
• Assist the Manager, Community Fundraising in processing sponsorship and logo requests for community walks for all chapters, as well as processing any regional/national walk sponsorship marketing requests.
• Assist with the creation and rollout of community fundraising event resources and materials, and perform routine audits and updates of event manuals on Chapterland.
• Be available for open office hour sessions for staff and participate in Q&A during discussion.
• Perform event and market analysis to provide recommendations for peer to peer event goals for individual events.
• Take the lead on collecting, verifying and managing event projections for all community fundraising events.
• Additional tasks as assigned by supervisor.

Minimum Qualifications

• Education: Bachelor’s Degree
• Experience and/or Training: Minimum of one year’s experience in Peer to Peer Fundraising
• Licenses/Certificates: N/A
• Technology/Equipment: Proficiency in Microsoft Office Suite (particularly Microsoft Excel and Word)

Preferred Qualifications

• Education: Bachelor’s Degree
• Experience and/or Training: Two years’ experience in Peer to Peer Fundraising
• Licenses/Certificates: N/A
• Technology/Equipment: Proficiency in Microsoft Office Suite (particularly Microsoft Excel and Word) and Constituent Relationship Management (CRM) database systems; basic web editing; experience with peer to peer fundraising software; Canva design software; Monday.com project management platform; internet research.

Other Skills and Abilities

• Uphold and exhibit the AFSP’s Core Values.
• Fundraising experience, particularly within peer to peer events.
• Experience working in a national nonprofit organization with Chapter structure.
• Excellent verbal, written, and interpersonal communication skills.
• Public speaking/presentation capabilities within in-person and virtual environments.
• Comfortable working both independently and collaboratively.
• Availability to attend all mandatory meetings and trainings.
• Ability to travel as needed to attend work meetings or events.
• Ability to speak in front of small and large groups, virtually and in person.
• Ability to maintain confidentiality.
• Strong problem-solving skills.
• Ability to prioritize tasks in a fast-paced environment with strong attention to detail.
• Excellent customer service orientation and comfort interacting with a variety of audiences including staff, donors, board members, volunteers and the public via phone and email.

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or move up to 10 pounds while moving files or small packages. Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Working Environment

This is primarily a remote position with some travel for in-person meetings, conferences, and special events. Resources will be provided in establishing a home office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.