[Hiring] Community Based Crisis Responder @Heartland Family Service

Role Description

At Heartland Family Service, we are committed to building a culture that is trauma informed, values, and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Certified Community Behavioral Health Clinic (CCBHC) helps provide comprehensive, coordinated mental health and substance use services to the individual. CCBHC utilizes an integrated person, and family centered treatment plan to help ensure the individuals needs are being met. CCBHC offers access to care for any individual seeking help for mental health, substance use, or community support regardless of diagnosis, residence, or ability to pay. The goal of CCBHC is to provide a one stop shop for behavioral health services to the individual.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

Qualifications

• A bachelor’s degree in psychology, social work, nursing, education and a minimum of one year.
• A behavioral health professional licensed in the state of Iowa.
• A law enforcement officer with a minimum of two years of experience in the law enforcement officer’s field.
• An emergency medical technician (EMT) with a minimum of two years of experience in the EMT’s field.
• A peer support specialist who has completed standardized peer training within six months of hire.
• A registered or licensed practical nurse with a minimum of one year of experience.
• A bachelor’s degree in a non-human services-related field, associate’s degree, or high school diploma (or equivalency) with a minimum of two years of experience in behavioral health services.

Requirements

• Provides crisis intervention and risk assessment of clients for referral sources such as community members, law enforcement, or school systems.
• Conduct a crisis focused assessment and documentation to be completed within 24 hours of crisis call.
• Establishes an intervention plan, with client and referral source participation, which specifies immediate treatment needs and follow-up.
• Maintains relationships with key community resources, as well as provide referrals to clients.
• Ability to handle complex cases.
• Ability to be on-call, Monday through Friday, from 8:00 AM-4:30 PM M-F.
• Is dependable and punctual regarding scheduling and attendance.
• Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare.
• Maintains clinical records, meeting established standards of timeliness and completeness.
• Is prompt and accurate in completing all required reports and other requirements.
• Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
• Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
• Abides by all specific program and Agency procedures, policies, and requirements.
• Develops personal and program related skills through participation in internal and external training opportunities.
• Creates, maintains, and shares an appropriate and dynamic self-care plan.
• Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
• Essential functions of this job are to be performed remotely from home on the HFS remote worksite.
• Performs other program related duties as assigned.

Benefits

• Compensation: $45 per hour for time worked (travel, documentation, and with client) and $25/day stipend (one week = $225).
• Work Schedule: on call overnight hours as needed.