[Hiring] Commercial Strategy & Enablement Associate @Sword

Role Description

The Enablement Operations & Analytics Manager is the operational and analytical backbone of Commercial Enablement. This role connects enablement strategy to the technology, data, and systems infrastructure that makes it scalable across our global commercial organizations.

You'll own the data that proves whether enablement programs work, the dashboards that make performance visible, and the systems and automations that let a lean team scale its impact. This is a builder role: you'll turn ambiguous problems into measurable frameworks and one-time wins into repeatable, scalable systems.

What you’ll be doing

• Enablement Measurement & Analytics:
  • Design and own how we measure enablement effectiveness.
  • Build measurement frameworks that connect enablement inputs (training completion, content engagement, coaching activity) to rep performance outputs (pipeline progression, deal velocity, close rates) at the individual level.
  • Build and maintain self-service dashboards using BI tools (e.g., Omni, Tableau).
  • Own conversation intelligence reporting (e.g., Gong scorecards, leaderboards).
  • Turn data into clear recommendations on what to scale, iterate, or deprecate.
• Systems, Automation & AI:
  • Own the build-out and adoption of AI and automation tools across Commercial.
  • Design workflows, build agents and skills, and drive adoption of tools that reduce manual rep effort across CRM (e.g., Salesforce), conversation intelligence, email, and content platforms.
  • Manage content retrieval and recommendation logic so reps get the right material at the right time.
  • Maintain the infrastructure layer for how reps find and use approved content: folder architecture, metadata standards, and source-of-truth maintenance.
• Scaling & Operationalizing Enablement Programs:
  • Take what works and systematize it.
  • Onboarding frameworks, certification programs, methodology rollouts, and launch packages all run through this function.
  • Define the operational requirements for new programs, build the tracking and reporting around them, and create repeatable playbooks that extend across teams and segments.
• Cross-Functional Operations:
  • Work daily with data engineering, revenue operations, product/AI teams, and commercial leadership.
  • Define data requirements, coordinate on tool integrations, and translate business problems into technical specifications.
  • Manage stakeholder relationships across functions to drive enablement priorities forward.

Qualifications

• 3 to 5 years in sales operations, analytics, enablement, or a related ops/analytics role
• Strong analytical skillset: comfortable building measurement frameworks, reports, and dashboards independently
• Experience with AI tools and automation platforms
• Builder mentality: track record of turning ad hoc processes into repeatable, scalable systems
• Strong written and verbal communication in English

Requirements

• Background in or exposure to B2B sales environments or go-to-market teams
• Consulting, industrial engineering, or process improvement background
• Comfort working through ambiguous, undefined problems without a set methodology

Benefits

• Total Compensation Range: €32.605 — €51.237 EUR
• Country-specific benefits may vary and will be detailed separately.