[Hiring] Collision Labor Content Specialist @Enlyte

Role Description

Labor Content Specialists at Enlyte leverage their automotive collision industry experience to research, compile, analyze, and maintain technical data, graphics, and documents critical to our products and services. This role offers automotive industry veterans the opportunity to develop specialized expertise while applying their industry knowledge.

• Research and assemble vehicle and repair information and enter relevant data for reference material and further processing.
• Ensure data normalization. Perform support tasks in the planning, layout, and preparation of artwork for inclusion in technical estimating products.
• Review, authenticate, and re-author information found in OEM technical user manuals, data sheets, and specification books.
• Process OEM information and perform field labor time studies to generate information used as a basis for labor allowances developed using the Mitchell P-page logic format.
• Produce technically accurate automotive collision repair labor allowances from OEM service information within an established productivity standard, using an electronic publishing system.
• Research and respond to customer product inquiries. Resolve customer concerns regarding Parts, Labor, or Estimatics issues. This is a customer-facing role where interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities.

Qualifications

• High school degree or equivalent required.
• Demonstrated experience in automotive repair and estimating.
• Knowledge of vehicle construction and collision repair including welding and refinishing.
• Familiarity with use of OEM technical service manuals and data sheets.
• Proficiency in Microsoft Office 365 and Adobe Acrobat, and ability to learn new software and systems.
• Attention to detail, accuracy, data analysis, problem-solving, communication, customer service, teamwork, and time management.
• Ability to exercise good judgment, creativity, and problem-solving skills to resolve a variety of issues.
• Ability to work independently and as part of a team and manage multiple tasks and priorities.

Requirements

• Preferred skills include I-Car Platinum certification, OEM certification, and/or ASE certification.

Benefits

• Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts.
• Life and AD&D Insurance.
• 401(k) and Tuition Reimbursement.
• An array of resources that encourage a lifetime of healthier living.
• Compensation ranges from $25.00 - $38.45 hourly, based on skills, experience, and education.